The contract, won in partnership with Azzurri Communications, will see Eckoh develop and implement a hosted speech recognition solution across the Council's customer service operations
Thirty-One Gifts Uses Cyara to Automate Load Testing of New, SIP-Based Contact Center Routing Platform; Testing Uncovers 50 Percent Port Capacity Constraint; Ensures Successful Platform Upgrade; Agents Answer.
Cyara Outbound Testingâ„¢ Honored for Exceptional Innovation, Proving Company's Ongoing Commitment to Improving the Customer Experience
Pay by Phone Service Opens up Phone Payments to Small Australian Businesses
Cyara Sponsors Voice Solutions Showcase, SpeechTEK Europe 2011 May 25 - 26, in London
Interact's SPOT SIP Engine, with its VoiceXML and Call Control XML (CCXML) Interpreters, is a high performance fully compliant "state-of-the-standards" Voice over IP telephony IVR software system using SIP Call Control and host media processing for all audio management.
The Interactive Voice Response channel, sponsored by Interact, has been launched as the newest addition to the TMCnet channel program.
InteractCRM & Loquendo partner to deliver a solution that brings all the benefits of an interactive voice portal to students (U.S.A.), providing them 24/7 access to personalized information over phone by means of natural language based interaction.
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