Call centre and conferencing solutions provider Avaya has completed the acquisition of Canadian real-time collaboration and communications software vendor Esna Technologies.
NEC has been awarded a seven-year, multi-million dollar contract to provide telephony solutions and services to Victoria’s Emergency Services Telecommunications Authority (ESTA).
The dark, hidden world of Shadow IT where IT systems and solutions are often built and used within organisation’s without explicit approval of the organisation, including IT management, is becoming more prevalent in Australia and New Zealand as cloud adoption picks up.
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