Customer engagement software company, Freshworks has acquired intelligent automation for customer service vendor AnsweriQ in a move it says will enhances its artificial intelligence and machine learning capabilities in the customer engagement space.
Cloud-based business software vendor Freshworks has acquired Natero, a customer success management software company.
Customer engagement software vendor Freshworks has integrated its software suite with the WhatsApp Business solution so that it can offer immediate conversational support via this channel.
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