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Monday, 30 September 2019 13:04
Genesys restructures with two new business units
Customer relationship management software provider Genesys has created two new business units which it says will accelerate innovation and address heightened customer demand for its cloud offerings.
Published in
Strategy
Monday, 17 June 2019 11:57
Global spending on CRM software reached US$48.2b in 2018: report
Worldwide spending on customer relationship management software grew 15.6% to reach US$48.2 billion in 2018, according to a new research report.
Published in
CRM
Wednesday, 05 June 2019 12:52
Michelle Marlan joins 8x8 to oversee channel partner growth
Contact centre solutions provider 8x8 has appointed Michelle Marlan as senior manager – channel & alliances for Australia and New Zealand.
Published in
People Moves
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