Displaying items by tag: Forrester Research

The National Australia Bank has topped the 2021 Forrester customer experience index which benchmarks the quality of customer experience of five banks in Australia.

Published in Guest Research

GUEST RESEARCH: Marketplacer, a global technology platform that enables brands, retailers, suppliers, communities and innovators to easily build and grow successful online marketplaces at scale, announced today that it has been named a Leader in the Forrester Research October 2021 report The Forrester New Wave: Marketplace Development Platforms, Q4 2021. This independent international review by leading Forrester analysts evaluated 14 vendors based on a range of criteria including current product offering, strategy and market presence.

Published in Guest Research

Independent Study finds LogRhythm customers experience US $3.1 million in benefits over three years, including faster investigation and resolution of security incidents

COMPANY NEWS: LogRhythm, the company powering today’s security operations centres (SOCs), announced findings from a newly published Total Economic Impact study conducted by Forrester Consulting. The Total Economic Impact Study of the LogRhythm Platform revealed that organisations using the platform realise an average return on investment (ROI) of 258% over a three-year period, allowing the platform to pay for itself in less than six months.

Published in Security

GUEST CONTRIBUTION by David Frost, PR Deadlines:  Recently, my deluge of overnight emails included one that looked suspicious. I came very close to deleting it.

Published in Guest Opinion

GUEST CONTRIBUTION by David Frost, PR Deadlines:  Recently, my deluge of overnight emails included one that looked suspicious. I came very close to deleting it.

Published in Strategy

Retail sales in the Asia Pacific region are predicted to decline by 10% this year compared to 2019, to reach US$767 billion, with China the most negatively affected country in the region.

Published in Market
Thursday, 30 April 2020 09:21

Infoblox hires Hanmer

Network service provider Infoblox has appointed Matthew Hanmer as ANZ country manager and regional director.

Published in People Moves

Businesses must start planning their recoveries now from the COVID 19 pandemic crisis to avoid devastating long-term financial impacts, despite the fact that the businesses are still grappling with daily disruptions as the pandemic continues to increase, according to one global analyst firm.

Published in Health

The spread of the coronavirus around the world will inevitably have a significant impact on the global economy and on tech spending in China for 2020, with one analyst firm forecasting a drop of 2% for the country’s tech spending for the year.

Published in Market
Thursday, 18 July 2019 10:25

Blue Prism completes Thoughtonomy acquisition

UK-headquartered robotic process automation software company Blue Prism has completed its acquisition of intelligent automation platform provider Thoughtonomy.

Published in Deals

Global research firm Forrester has said, “Machine learning is an elemental core competency that every enterprise must have” and released its findings around the 13 top companies in this space.

Published in Data

A new study commissioned by Microsoft and carried out by Forrester Research claims that deploying Windows 10 in a hypothetical organisation will lead to savings of US$515 per worker, an increase of 28% over the US$403 estimated in mid-2016.

Published in Open Sauce

Increasing competition from global operators, changing trade deals, and political uncertainty are causing a slowdown in Australia’s tech market with just 2% growth predicted for this year, and a further decline to 1% for 2018, according to global research firm Forrester.

Published in Market

Service providers are relying more upon software assets and intellectual property (IP) when carrying out client engagements such as hybrid cloud management, according to global research firm Forrester.

Published in Cloud

Enterprise app migrations, new ‘microservice’-based app designs and container technologies will create further disruption and fuel innovation in the public cloud market over the next two years, according to research firm Forrester.

Published in Cloud
Thursday, 18 February 2016 15:37

Omni-channel engagement for the best returns

In this increasingly customer-centric world companies turning to omnichannel engagement are reaping huge benefits in both return on investment (ROI) and total economic impact (TEI).

Improving the overall customer experience is a top business priority for Australian organisations and a main driver behind their digital transformation ambitions, according to a new study just published.

Published in Strategy

Smartphone adoption in the Asia Pacific region, including in Australia and New Zealand, is exploding with predictions it will nearly double over the next five years amidst ‘hyper-competition’ between smartphone manufacturers like Apple, LG and Samsung.

Published in Strategy
Tuesday, 02 December 2014 14:49

Equinix data centre supports growing cloud demand

Cloud services provider Cloud365 has selected Equinix’s first Melbourne data centre ME1 to meet demand for cloud deployments in the Australian market.

Published in Data Centres
Wednesday, 19 November 2014 14:15

Cloud ready for prime time

Important new international research shows that most enterprises are now comfortable trusting mission-critical applications to the cloud.

Published in Cloud
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