Displaying items by tag: Fair Trading ACT

New Zealand telecommunications retail service providers generated the highest number of complaints under the Fair Trading Act to the country’s competition regulator, The Commerce Commission.

New Zealand competition regulator, The Commerce Commission, has warned the country’s largest telco, Spark, over likely breaching of thelaw in a notification to customers on broadband prices rises.

Published in Telecoms & NBN

New Zealand’s largest telco Spark has been hit with a fine of NZ$675,000 for making false or misleading representations in its customer invoicing, and when making a NZ$100 credit offer to new customers.

Published in Telecoms & NBN

New Zealand retailer Noel Leeming Group has been fined NZ$200,000 for misleading consumers about their rights under the Consumer Guarantees Act in relation to the purchase of consumer goods such as mobile phones, laptops and household appliances.

Published in Technology Regulation

Retail telecommunications is still the most complained about industry in New Zealand despite complaints levels remaining relatively flat year-on-year, according to a new consumer issues report from the competition enforcement agency, the Commerce Commission.

New Zealand computing and IT retailer, PB Technologies, has been hit with a NZ$77,000 fine for selling non-complaint extended warranties.

Published in Technology Regulation

Vodafone in New Zealand has been charged by the country’s competition regulator, the Commerce Commission, with allegations it made false representations in invoices sent to its customers.

Published in Telecoms & NBN

New Zealand’s largest telco Spark has been charged with making false or misleading representations over its billing procedures and offering $100 to new customers.

New Zealand computing and IT retailer PB Technologies has pleaded guilty in the Auckland District Court to 14 charges brought by the Commerce Commission for failings in its extended warranty – and is also in the firing line with the regulator over “bait advertising” with Apple watch promotions.

Published in Technology Regulation

New Zealand’s competition enforcement and regulatory agency, The Commerce Commission, has warned Apple for misleading consumers about their Consumer Guarantees Act rights and its replacement products being new.

Published in Strategy

New Zealand telecommunications companies and service providers cop the most criticism from the country’s consumers of all business and industry sectors, according to a new report just published by the competition enforcement and regulatory agency The Commerce Commission.

New Zealand’s competition regulator The Commerce Commission has warned four telecommunications companies, including the country’s largest telco Spark, that they have engaged in conduct which breaches the Fair Trading Act.

Published in Telecoms & NBN

Vodafone New Zealand has been fined for the fourth time in five years for making false price misrepresentations to customers in breach of the country’s Fair Trading Act.

Published in Telecoms & NBN

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