Displaying items by tag: Facebook Messenger

The good folk who man the security agencies in Australia have cleverly pounced on admissions by Google and Facebook during a parliamentary inquiry, that they do not honour 20% of the requests for data disclosure, to push that well-worn barrow: end-to-end encryption will lead to Armageddon.

Published in Open Sauce

The first six-monthly interim report from the Australian Competition and Consumer Commissions Digital Platform Services inquiry shows that the share of online advertising spend of Google and Facebook is increasing, with $53 of every $100 going to Google and $28 to Facebook.

Published in Government Tech Policy

The wholesale voice carrier market is likely to register significant gains in coming years owing to the increasing trend of international VoIP calling and rising penetration of smartphones, according to a recent study that forecasts the market is set to grow from its current market value of more than US$20 billion to over US$45 billion by 2026 - gaining “remarkable traction” over the 2020 to 2026 period.

Published in Business Telecoms

Global instant messaging users are forecast to reach reach 4.3 billion in 2020, rising from 3.9 billion in 2019, according to a new research report.

Published in Market
Tuesday, 04 June 2019 04:52

Pega boosts Customer Service messaging

CRM vendor Pegasystems has released new digital messaging capabilities within its Pega Customer Service application, providing interoperability with virtually any chat or messaging channel.

Published in CRM

People are taking to Twitter to complain of an outage with all three of Facebook's major properties – Facebook, Instagram and WhatsApp. Messenger also seems to be affected.

Published in Home Tech

Secure messaging applications that offer end-to-end encryption — like Telegram, WhatsApp and Signal — can leak users' confidential information through session hijacking because they depend on the operating system they are running on to protect application state and user information.

Published in Security

A US Government bid to force Facebook to break the encryption on its Messenger client and obtain voice data that is claimed to be needed in a crime investigation has failed, with a US District Court in California ruling against the move.

Published in Government Tech Policy

The US Government is going after Facebook in a bid to get the social media giant to break the encryption on its Messenger client, in order that it can gain access to voice data reportedly needed for a crime investigation – something that Australian Government will have no difficulty doing once its new cyber law is passed.

Published in Government Tech Policy
Monday, 19 March 2018 11:43

Advertisers deploy first robot 'employees'

The increasing use of "robots" or "chatbots" in the delivery of advertising, online engagement and social media to facilitate sales for SMEs across the country has arrived. How long will it be before you join the robot revolution?

Published in Development

Facebook's head of Messenger, David Marcus, has listed some predictions on "what’s to come for messaging after a momentous 2017, including hitting 1.3 billion people using Messenger monthly and 13 million just in Australia".

Published in Development

Facebook has looked back at its Messenger and the messaging trends that shaped 2017, "uncovering interesting data about how people are messaging with each other and businesses – over two billion messages were exchanged between people and businesses each month".

Published in Development

Apple Music subscribers who also use Facebook Messenger are getting the message that you can listen to complete songs in the app, with 30 second grabs for iOS and Android non-subscribers.

Published in Entertainment

Hong Kong-based global mobile payment company Smart Transfer has launched a person-to-person payment platform that is says enables international social payments across multiple currencies at no charge to users.

Published in Market

Tough new rules on tracking users by messaging services, laid out by the European Commission in a revision of its ePrivacy Directive, will affect WhatsApp, Facebook Messenger, and Gmail among others.

Published in Government Tech Policy
Tuesday, 06 December 2016 01:07

Xero expands partner programme, advisory directory

Accounting software provider Xero has launched its expanded Partner Programme and Advisory Directory powered by a Facebook Messenger chatbot service, connecting its claimed global network of more than 100,000 business advisers with even more small businesses.

Published in Accounting Software
Thursday, 22 September 2016 09:27

Oracle opens up to non-programmers

Full-stack vendor Oracle is developing ways to allow non-programmers to develop add-ons for the company's software.

Published in Business Software
Friday, 09 September 2016 11:16

Xero launching new chatbot for Facebook Messenger

Accounting software provider Xero has unveiled a chatbot, codenamed “Hey Hero”, to be available later this year, which it says will have the capability to connect more than 50 million small businesses who use Facebook Messenger every month into the wider Xero ecosystem.

Published in Accounting Software

Modern day communications are making life stressful for some young Aussies, with Facebook Messenger more popular than SMS, and while there’s some angst, there are simple solutions to modern complexities!

Published in Telecoms & NBN
Wednesday, 13 April 2016 11:01

Zendesk Message blends bodies with bots

Zendesk Message works with Facebook's Messenger platform allowing companies to combine automated responses and human conversations.

Published in Business Software
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