GUEST OPINION by Tony Bailey CEO AccessHQ: As technology matures, we can expect competition to become more intense as companies seek to find new points of differentiation. And, as smartphones and apps merge further into everyday life, consumers will become far more discerning of a company’s ability to live up to their promises – especially the promise of a better experience of their service.
Debit card system provider eftpos says it is on track to bring large-scale payments competition to Australia’s online retailer sector in November, with a range of additional security features now available to the payments industry.
Commonwealth Bank is beefing up its digital resources with the launch of a new recruitment plan aimed at growing its network of engineers by at least 50 per month for the foreseeable future.
Australians and New Zealanders believe more can be done by digital services providers for those living with a disability or in regional areas, according to new research.
They say a change is as good as a holiday, but despite being a universal constant (and making your pockets very heavy), the last decade saw the most rapid change in our history - with the COVID-19 tinged decade we're currently in set to see change changing at the fastest pace yet.
Digital and data services company ARQ Group, has acquired technology consultancy Diaxion in a move it says bolsters its advisory, government digital strategy and transformation capabilities.
More than 79% of Australian organisations - and 80% globally - have experienced a significant increase in pressure on digital services since the start of the COVID-19 pandemic, according to a new study.
Scientists at CSIRO, Australia's national science agency, have solved a farming challenge using artificial intelligence to identify the boundary of every individual paddock in Australia's grain growing region from space – around 1.7 million of them.
Prices for telecommunication services continue to decline but do not translate into rapidly increasing Internet penetration rates, suggesting that there are other barriers to Internet use, according to a new global report by the International Telecommunications Union (ITU).
Internet infrastructure has experienced significant growth in demand and is being strained due to the increased amount of people confined to their home because of the coronavirus pandemic, consequently working and shopping remotely due to the enforced precautionary measures, according to a new report.
Australian-listed digital services consultancy RXP Group has appointed Adrian Fitzpatrick as a non-executive director.
Digital inclusion in Australia is continuing to improve but there are still areas in the community where more targeted investment and development is needed to ensure greater access to digital services, according to a new report.
New Zealand’s largest telco Spark has launched a new online service — WeDo — designed to make it easier for consumers and tradespeople to connect and do business in their local area.
Critical digital services and applications are failing multiple times a month for many Australian businesses, diminishing productivity and customer experiences, according to a new research report.
Australian consumers are more trusting about the use of their personal information by companies — particularly those offering digital goods and services — which are transparent about what they do with their data, according to a newly released privacy study.
Less than 10% of enterprises have achieved their digital transformation goals, although the telecoms and banking sectors are the most mature in the drive for digital transformation, according to a new global report.
High levels of fraud in the Asia Pacific region are expected to increase further, according to a new study across 10 regional markets, including Australia, which found that 1 in 5 people have encountered fraud directly, while 1 in 3 people or their loved ones have been affected.
The National Australia Bank is shedding 6000 jobs over the next three years despite reporting a massive full year net profit of $5.3 billion for 2017, and putting the decision to slash staff down to the impact of new technology and digital transactions on traditional roles.
If Amazon, Paypal and Netflix offered mobile services, would it be a glitch in the matrix, or would consumers break free and question the reality of enslavement to traditional telco practices?
Macquarie Telecom has deployed its SD-WAN service to Australian not-for-profit United Way, with the upgrade enabling United Way to consider new digital services it can launch with a simpler and more scalable network.
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