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IT leaders are increasingly concerned about security and scalability of remote work tools adopted early in the pandemic to address the sudden shift to remote work, according to a study by remote support software specialist LogMein.
Omni-Channel is all about great customer experience, but support teams are being asked to engage with their customers via Twitter, email, live chat and more.
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She didn't walk away empty handed, she got a partial win which meant she got 50% of the prize value