Guest opinion by Daniel Harding, Director – Australia Operations at MaxContact; "Every business running a modern, cloud based contact centre has access to a wealth of data and it makes sense to exploit it to the full,"
Company Partners with Entrust ICT to deliver integrated solution
We asked a number of IT executives what the 'new normal' might look like as the impact of COVID-19 wanes.
Thanks Peter! A story well worth reporting.A tiny step in a better direction except that 2035 will be far too[…]
Pyramid payments for the rollout and the smallest chunk for the actual guys doing the rollout. What a surprise from[…]
By moving away from fibre and sticking with an archiac mess of copper the Coalition ensured that wireless would be[…]
This is such an interested case, that will shape the World's view of a controlled monopoly or is it a[…]
Excellent article thx Alex -Pricing to enable bonuses to execs while hiding what they do to their 'essential workers' -[…]