Displaying items by tag: Customer behaviours

Sixty-three percent of organisations plan to use the IoT to analyse customer behaviour in 2016, with faster problem resolution, better customer service and customer satisfaction ranking among the top five potential business benefits, according to a global survey by Schneider Electric.

Published in Internet of Things

Software developer Touchpoint Group has launched a new intuitive artificial intelligence program designed to help companies better understand customer behaviours.

Published in Market

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