Australia's national broadband network builder and operator NBN Co is proposing to introduce significant discounts and extra capacity inclusions across the majority of its wholesale broadband product range, according to its newly released wholesale pricing review paper.

Published in Telecoms & NBN

Telecommunications and data centre provider Macquarie Telecom Group is trumpeting the delivery of five successive years of profitable growth as it reports a 6% jump in 2019 full year revenue to $246.6 million from $233.6 million the previous year - but dampened by a 3% decrease in after tax net profit of $16.5 million compared to $17.0 million in 2018, due to depreciation.

New research commissioned by CRM and RPA vendor Pegasystems suggests Australians want to talk to people, rather than bots, for all but the simplest customer service tasks.

Published in Strategy

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