|
Displaying items by tag: Customer Experience
Friday, 30 July 2021 13:46
Qualtrics to acquire Clarabridge for US$1.125 billion
Customer experience vendor Qualtrics has entered into a definitive agreement to acquire omnichannel conversational analytics provider Clarabridge in a stock transaction valued at US$1.125 billion.
Published in
Listed Tech
Tagged under
Friday, 30 July 2021 00:02
BT, Microsoft come together in strategic partnership
British telco BT and Microsoft have announced a new strategic partnership designed to accelerate innovation across enterprise voice, cyber security and industry-focused services in sectors from digital manufacturing to health, "setting businesses" in the UK and around the world back to growth.
Published in
Strategy
Tagged under
- BT
- Microsoft
- Strategic partnerships
- Bas Burger
- Innovation
- enterprise voice
- Cyber Security
- industryfocused services
- Digital Manufacturing
- Health
- UK
- telcos
- Microsoft business services
- Microsoft applications
- Microsoft Operator Connect
- Operator Connect Conferencing
- Customer Experience
- Microsoft Teams
- Omar Abbosh
- Communication
- Connectivity
- digital technology
- Security
Friday, 09 July 2021 14:52
Automation creates modern government that puts people first
GUEST OPINION by Andy Mellor, regional vice president ANZ at Kofax: If you’ve ever gritted your teeth while listening to bad hold music, or cursed as you completed forms by hand, you don’t need to be told that sometimes, government process can be inefficient, complex and slow.
Published in
Guest Opinion
Tagged under
- Kofax
- Andy Mellor
- Automation
- Modern Government
- People first
- overnment process
- MyGov overhaul
- Online services
- COVID19 pandemic
- Governments
- Customer Experience
- Customers
- Australian people
- Hyperautomation
- application approval times
- Improved data quality
- Reduced processing costs
- Faster access to services
- Government agencies
- Robotic Process Automation (RPA)
WEBINARS ONLINE & ON-DEMAND
-
Free virtual event: Introduction to marketing automation, Wednesday 25th August
Free virtual event: Introduction to marketing automation, Wednesday 25th August. In… -
The Future of SD-WAN and SASE
EVENT INVITE & GIN TASTING:: OvertheWire and VMware invite you to… -
EVENT INVITE: Should TV move: 600 MHz, the long tail, and the government’s media reform green paper
Telsoc is inviting viewers to watch and listen media and… -
Examining best practice to scale and operationalise AI
AI for Business Summit 3-5 August 2021 Sydney | Australia… -
EVENT INVITE: Panel discussion - The changing face of ecommerce
EVENT INVITE: Ecommerce is evolving more rapidly than ever before.…
GUEST ARTICLES
-
Australian and New Zealand businesses struggle how to handle their data: study
GUEST RESEARCH: Businesses in Australia and New Zealand are having… -
5 Ways You Can Improve Your Mobile Signal
Guest Opinion: Let’s imagine this scenario and ponder over the… -
Moving my data to Azure and Office 365 using Synology Cloud Sync
Guest Review: Syncing data between on-prem locations and public cloud… -
Global workers engage in risky cybersecurity practices despite awareness
GUEST RESEARCH: Cloud identity security solutions provider ThycoticCentrify commissioned a… -
Why People Like Discord?
Guest Opinion: As you’re surely well aware, there’s no shortage… -
GamoVation Quick Checkers brings a timeless classic to the modern age
REVIEW PROMOTION When it comes to timeless games that are… -
Five best security practices for remote teams during COVID-19 and beyond
Guest Opinion: Social distancing measures taken by responsible employers have… -
Five questions to ask before undertaking a process automation project
GUEST OPINION by Chris Ellis, APAC Technical Evangelist, Nintex: The… -
New Sisense ‘Extense’ Framework Enables AI-driven analytical experiences to be ‘Infused’ in Apps like Slack, Salesforce and Google
Company News: Sisense, the leading AI-driven platform for infusing analytics everywhere,… -
the vanishing human in service businesses and why quality is more important than ever before
GUEST OPINION by Tony Bailey, CEO AccessHQ: At the risk…
VENDOR NEWS
-
Tecala Ranked on Channel Futures MSP 501—Tech Industry’s Most Prestigious List of Global Managed Service Providers
COMPANY NEWS: Tecala, Australia’s award-winning technology services and IT consulting… -
APAC Blockchain Conference 2021
14-16 September 2021 | Crowne Plaza Sydney Darling Harbour |… -
ExtraHop Experts Contribute Network Detection and Response Expertise to MITRE ATT&CK Framework
Cybersecurity knowledge base expands to support evolving security landscape COMPANY… -
Talend extends APAC presence with cloud data infrastructure in Australia to serve customer growth
Helps customers maintain data sovereignty requirements and improve organisation's data… -
RICOH Pro C7200sx Series Scoops Mid-Volume CMYK+ BLI PRO Award
New gold and silver toners enhance digital print enhancement capability… -
Barco Research Finds Meeting Rooms Take Centre Stage in Australian Hybrid Workplaces
Meeting Barometer drops as people struggle with virtual collaboration, on… -
Talend Partners with Snowflake in Breakthrough Development to Deliver Healthy, Analytics-Ready Data at Scale Inside Data Cloud
Technology collaboration assesses and improves data accuracy and reliability from… -
Nintex Named a Digital Business Platform Leader
Independent research and advisory firm Aragon Research identifies Nintex as… -
Forbury shortlisted as category winner in Proptech Awards
COMPANY NEWS: Commercial real estate valuation software company Forbury has… -
Talend achieves ISO Certification Standards for Information Security and Data Privacy
COMPANY NEWS: Data integration and data integrity provider Talend has…
Guest Opinion
-
5 Ways You Can Improve Your Mobile Signal
Guest Opinion: Let’s imagine this scenario and ponder over the…
-
Moving my data to Azure and Office 365 using Synology Cloud Sync
Guest Review: Syncing data between on-prem locations and public cloud…
-
Why People Like Discord?
Guest Opinion: As you’re surely well aware, there’s no shortage…
-
Five best security practices for remote teams during COVID-19 and beyond
Guest Opinion: Social distancing measures taken by responsible employers have…
-
Five questions to ask before undertaking a process automation project
GUEST OPINION by Chris Ellis, APAC Technical Evangelist, Nintex: The…
Guest Interviews
-
iTWireTV Interview: Acclimation's Rod Taubman and Cameron Sherrard talk SAP and the Capgemini acquisition
GUEST INTERVIEW: Capping off an incredible 13 years is Acclimation,… -
Interview: Blue Yonder expands into Australia and rebrands from JDA Software
PROMOTIONAL NEWS INTERVIEW: iTWire spoke with the company’s Melbourne-based Vice… -
iTWireTV Interview: VMware's Chris Evans talks future of SD-WAN at SASE for Over the Wire SPECIAL EVENT
GUEST INTERVIEW: The special guest speaker at Over The Wire's… -
ITWIRETV INTERVIEW: Aparavi's Gary Lyng explains data intelligence, automation and more in 2021
GUEST INTERVIEW: We live in a golden era of data,… -
ITWIRETV INTERVIEW: AMD's Pete Chambers talks CPUs, GPUs, HPC and next-gen computing
AMD's star has been rising ever since it launched its…
Guest Reviews
-
GamoVation Quick Checkers brings a timeless classic to the modern age
REVIEW PROMOTION When it comes to timeless games that are…
-
To Play Or Not To Play: Honest Review of MXGP 2020
Guest Review: The latest addition to Milestone’s licensed racing series… -
Rip DVD with HandBrake on Windows 10
DVD ripping is the process of extracting entire or selected… -
SolarWinds NTA puts the network admin's finger on the networking pulse
REVIEW PROMOTION The network has always been important, and even… -
Outlook PST Repair is the solution to sysadmin PST and OST headaches
REVIEW PROMOTION: Storing all your email online is great, but…
Guest Research
-
APAC construction sector shows strong optimism and investment post-COVID with digitisation tipped as key growth area, InEight Outlook finds
Ninety-three percent of capital project and construction professionals in APAC are optimistic about… -
Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
COMMISSIONED RESEARCH The devastation caused by the COVID-19 pandemic has… -
Vertel reveals the top 10 technologies that will impact workplaces between 2020 and 2025
GUEST RESEARCH: SD-WAN set to be a pillar technology in… -
Remotely Exploitable ICS Vulnerabilities on Rise, as Reliance on Remote Access to Industrial Networks Increases During COVID-19
GUEST RESEARCH: New report from Claroty researchers finds latest ICS… -
New Research from Rapid7 Finds Australia 14th Most Exposed to Cyber Risks
GUEST RESEARCH: While there has been an average 13% decrease…
Guest Research & Case Studies
-
Australian and New Zealand businesses struggle how to handle their data: study
GUEST RESEARCH: Businesses in Australia and New Zealand are having…
-
Global workers engage in risky cybersecurity practices despite awareness
GUEST RESEARCH: Cloud identity security solutions provider ThycoticCentrify commissioned a…
-
Radware reveals hacktivists flying under the radar
GUEST RESEARCH: An in-depth survey of hacktivists by Radware has… -
New research study reveals urgent need for modern security solutions amid rapid transition to API- and cloud-centric applications
GUEST RESEARCH: Fastly, a global edge cloud platform provider, today… -
Achievers study finds Australian managers disconnected from the realities faced by employees in 2021
Australia's managers consistently overrate both their own — and their…
Channel News
-
Asus selects Archetype as lead creative agency
COMPANY NEWS: Asus has appointed Archetype as its creative agency… -
RangeMe fully launches global service to Australia, NZ retailers
Product discovery and sourcing platform RangeMe has fully launched its… -
AvePoint revamps partner program
Microsoft 365 data management specialist AvePoint has introduced a global… -
archTIS launches new global channel partner program
Canberra-based global technology provider for secure collaboration of sensitive information… -
Nozomi reworks partner program
Security vendor Nozomi Networks has announced enhancements to its channel… -
Wavelink launches new program to support Australian, NZ partners
Channel enterprise solutions provider Wavelink has launched a new partner… -
Over the Wire and Nextdc partner to lead digital transformation in Australia
Tech companies Over the Wire and Nextdc have extended their… -
Stax picks Nextgen as ANZ disty
Cloud management platform Stax has engaged Nextgen as a distributor… -
HPA scores distribution deal with Code
Barcode scanning and data capture specialist Code has engaged healthcare… -
LogRhythm seals deal with Chillisoft to expand Australian distribution
Security intelligence company LogRhythm has expanded its distribution in Australia…
Comments
-
Re: iTWire - 5 Ways You Can Improve Your Mobile Signal
All mobile phone repeaters are illegal in Australia, with the exception of the celfi units, because the carriers can remotely[…]
-
Re: iTWire - The spectrum wars - again
To this day there is still some 700MHz spectrum unallocated.NO there isn't! I'm sorry but you are wrong here. The[…]
-
Re: iTWire - The spectrum wars - again
If TPG or Optus are limited in the amount of spectrum they can buy (by a cashed up telstra with[…]
-
Re: iTWire - Why owning a 4G LTE signal booster is beneficial?
All of the repeaters linked to in this article are ILLEGALThe only legal repeaters authorized for use by the ACMA[…]
-
Re: iTWire - 10 Steps to Fight Back Against Identity Theft
Mortgage fraud where identity theft makes families homeless, is not being helped in the U.S. by private equity/lending firms, banks[…]