Displaying items by tag: Customer Experience Platform

VENDOR ANNOUNCEMENT: Customer Communication expert provider CoTé Software & Solutions (CoTé) have announced the launch of their Communications as a Service platform virsaic in North America, to offer organisations an enhanced customer experience across all channels and devices.

Australian location-based customer experience platform Local Measure has launched a new real-time mobile feedback app for the hospitality, tourism and retail industries designed to help businesses collect feedback from on-site customers and immediately action any issues.

Published in Apps

Optus is partnering with customer experience software provider NICE inContact in a deal which sees the software being deployed by Optus throughout Australia.

Published in Telecoms & NBN
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