Microsoft and Genesys have expanded their partnership to provide a new cloud service for contact centres.
The increasing number of contact centres in the Asia Pacific is set to turn the region into the second largest Business Process Outsourcing (BPO) market globally, behind North America, according to a new report.
Contact centre solutions provider 8x8 has appointed Michelle Marlan as senior manager – channel & alliances for Australia and New Zealand.
I used to work there. This is a military intelligence agency. You absolutely do not want them turned on Australian[…]
Headline is absolutely true. Once foreign intelligence forces start looking internally, there's a problem in governance. Either create a new[…]
I know a number of teachers, and the real effort that's needed to help Australian children is funding for at-risk[…]
There has been a a slow but steady increase in the unsupervised spying on Australian citizens by it own Law[…]
I worked for ASD. They should NEVER be allowed to be let loose on Australians.