Contact centre solutions provider 8x8 has appointed Michelle Marlan as senior manager – channel & alliances for Australia and New Zealand.
Contact centre services and solutions company QPC has secured a contract to streamline Mitsubishi Motors Australia’s customer services’ platform.
Superannuation provider Sunsuper claims it has reduced customer response times from two or three business days to a few hours by using software from contact centre solutions provider Genesys.
Telstra had a badly run down copper distribution phone system.NBN has a large chunk of their network on an antiquated[…]
Just sell the whole thing to Telstra already. It can't get any worse.
I have no words to describe this development.Are they out of their minds?!In what universe would you choose to run[…]
There is a 25/5 speed tier, which used to be the default that all the ISPs were using, but then[…]
I would have thought that any secrecy agreement that Snowden signed when he was employed by the NSA and CIA[…]