iTWire - Displaying items by tag: Contact centres

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Wednesday, 05 June 2019 12:52

Michelle Marlan joins 8x8 to oversee channel partner growth

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Contact centre solutions provider 8x8 has appointed Michelle Marlan as senior manager – channel & alliances for Australia and New Zealand.

Published in People Moves

Monday, 01 April 2019 10:59

QPC secures Mitsubishi Australia deal

Contact centre services and solutions company QPC has secured a contract to streamline Mitsubishi Motors Australia’s customer services’ platform.

Published in Deals

Thursday, 13 December 2018 05:53

Sunsuper claims Genesys software has improved customer service

Superannuation provider Sunsuper claims it has reduced customer response times from two or three business days to a few hours by using software from contact centre solutions provider Genesys.

Published in Enterprise Solutions

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