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Wednesday, 28 April 2021 14:50

Business intelligence at your fingertips: how utilising data can transform your contact centre into a business insights hub

Guest opinion by Daniel Harding, Director – Australia Operations at MaxContact; "Every business running a modern, cloud based contact centre has access to a wealth of data and it makes sense to exploit it to the full,"

Published in Guest Opinion

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Wednesday, 03 March 2021 12:32

Bitrix24 - the all-in-one business workspace that delivers, with over 35 integrated tools

Whether you’re a small business, a huge enterprise or somewhere in between, Bitrix24 delivers an incredibly integrated online workspace with all the tools you need in one online suite, accessible from any device, with a virtual office, video calls, tasks and projects, a CRM, contact centre, website and online store builder, and more!

Published in Guest Articles

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Wednesday, 03 March 2021 12:12

Bitrix24 - the all-in-one business workspace that delivers, with over 35 integrated tools

Whether you’re a small business, a huge enterprise or somewhere in between, Bitrix24 delivers an incredibly integrated online workspace with all the tools you need in one online suite, accessible from any device, with a virtual office, video calls, tasks and projects, a CRM, contact centre, website and online store builder, and more!

Published in Cloud

Tagged under

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WEBINARS ONLINE & ON-DEMAND

EVENT INVITE: Panel discussion - The changing face of ecommerce
EVENT INVITE: Ecommerce is evolving more rapidly than ever before.…
ADELAIDE EVENT INVITE THURSDAY 6 MAY: Is business taking place off your trusted corporate network and outside of your security perimeter?
EVENT INVITE: If you're in Adelaide, Over The Wire and…
EdApp Summit 2021 - Magic Johnson, Arsène Wenger, Patty McCord share training tips to help businesses thrive
EVENT INVITE: Headlined by iconic football manager Arsène Wenger, Netflix’s…
Invitation: Powering Intelligent Visions Solutions for a Safer World
WEBINAR INVITE: Vix Vizion, developers of Imagus Facial Recognition software,…
Invitation: How to build an integrated digital marketing plan for your B2B company. Free virtual event on 18th May 2021
EVENT INVITATION: How to build an integrated digital marketing plan…

GUEST ARTICLES

Hitachi Vantara Enhances Lumada Portfolio to Deliver Improved Resilience, Agility and Accuracy in Industrial IoT Environments
Company News: Lumada Manufacturing Insights, Smart Spaces and Lumada Video Insights…
VIDEO INTERVIEW: Jonathan "JJ" Jackson discusses BlackBerry's 2021 Annual Threat Report: COVID, RaaS, CaaS and more
With the COVID-19 pandemic still raging in many parts of…
EVENT INVITE: Panel discussion - The changing face of ecommerce
EVENT INVITE: Ecommerce is evolving more rapidly than ever before.…
Synology Active Backup for Microsoft 365 Review
Guest Review: Synology sent me a new DiskStation to review after I’d acquired…
Healthcare cyber attacks underline importance for tight control over data
GUEST OPINION by Adam Gordon, ANZ Country Manager, Varonis: The…
ADELAIDE EVENT INVITE THURSDAY 6 MAY: Is business taking place off your trusted corporate network and outside of your security perimeter?
EVENT INVITE: If you're in Adelaide, Over The Wire and…
Why uptime and performance are key to cloud security
Imagine you just bought a brand new car featuring all…
Why DevSecOps must strive for effective enforcement measures
Talking to prospects teaches more than reading market research. Recent…
Why the Customer Data Platform is one of today’s top technology acquisitions
GUEST OPINION by Katrina Wong, Segment: Consumers’ collective flight to…
Bitrix24: CRM That Both Makes and Saves Money
Think you know everything about CRM? Think twice. Everyone has…

VENDOR NEWS

ServiceNow Exposed. Compare to Jira Service Management.
The market for service management solutions is crowded with choice…
BDA’s Healthy Revenues Make It One Happy Cannabis Company
Company News: Whilst some cannabis stocks can trade on hype…
The ONE Way To Deliver Digital Healthcare Solutions
Company News: The focus on digital health has become a…
The ONE Way To Deliver Digital Healthcare Solutions
The focus on digital health has become a global trend.…
Barracuda Email Threat Scanner Detects Millions of Attacks Missed By Organisations’ existing protection
Highlights: · In 2020, 4,550 organisations used Barracuda Email Threat…
Boab AI announces first cohort of Australian AI Scale Ups and Launch of $100m Fund
COMPANY NEWS: Artificial Intelligence scale up program, Boab AI, has…
Sumitomo Life Insurance Selects Talend to Build Company’s Data Infrastructure
Leading life insurer uses Talend in data lake environment for…
Twilio Segment Releases 2021 CDP Report, A Look at How Pandemic-Driven Digital Acceleration Ushered the Industry into a New Era
Report finds that companies have significantly invested in building out…
8x8 Integrated Cloud Contact Center and Communications Driving Global Channel Momentum
8x8 Open Channel Program Helps Partners Meet Strong Upmarket, Enterprise…
100% of customers recommend Snowflake for fourth consecutive year in Dresner Advisory Services ADI report
Company News: Snowflake, the data cloud company, today announced Snowflake…

Guest Opinion

Hitachi Vantara Enhances Lumada Portfolio to Deliver Improved Resilience, Agility and Accuracy in Industrial IoT Environments
Company News: Lumada Manufacturing Insights, Smart Spaces and Lumada Video Insights…
Synology Active Backup for Microsoft 365 Review
Guest Review: Synology sent me a new DiskStation to review after I’d acquired…
Healthcare cyber attacks underline importance for tight control over data
GUEST OPINION by Adam Gordon, ANZ Country Manager, Varonis: The…
Why uptime and performance are key to cloud security
Imagine you just bought a brand new car featuring all…
Why DevSecOps must strive for effective enforcement measures
Talking to prospects teaches more than reading market research. Recent…

Guest Interviews

VIDEO INTERVIEW: Jonathan "JJ" Jackson discusses BlackBerry's 2021 Annual Threat Report: COVID, RaaS, CaaS and more
With the COVID-19 pandemic still raging in many parts of…
VIDEO Interview Aussie millionaire gaming genius: Luke Millanta, launches AlerTor, the Dark Web tracking tool
Guinness World Record title holder, gaming content creator, game designer,…
VIDEO Interview: Luis Urbaez, EGM and COO of Comms Group talks cloud comms and more
VIDEO Interview: Comms Group is the parent company of Comms…
PacketLight CEO Koby Reshef explains the company, its tech and the future: VIDEO INTERVIEW
VIDEO INTERVIEW: Mr McGuire might have advised graduate Dustin Hoffman…
VIDEO Interview: Maria Palazzolo, GS1 Australia CEO: celebrating 50 years of the barcode and digitalisation in commerce
The GTIN – the number behind the barcode – was…

Guest Reviews

To Play Or Not To Play: Honest Review of MXGP 2020
Guest Review: The latest addition to Milestone’s licensed racing series…
Rip DVD with HandBrake on Windows 10
DVD ripping is the process of extracting entire or selected…
SolarWinds NTA puts the network admin's finger on the networking pulse
REVIEW PROMOTION The network has always been important, and even…
Outlook PST Repair is the solution to sysadmin PST and OST headaches
REVIEW PROMOTION: Storing all your email online is great, but…
The Database Is No Longer Slow With SolarWinds Database Performance Analyzer
REVIEW PROMOTION: Imagine spending all day tuning a database query…

Guest Research

Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
COMMISSIONED RESEARCH The devastation caused by the COVID-19 pandemic has…
Vertel reveals the top 10 technologies that will impact workplaces between 2020 and 2025
GUEST RESEARCH: SD-WAN set to be a pillar technology in…
Remotely Exploitable ICS Vulnerabilities on Rise, as Reliance on Remote Access to Industrial Networks Increases During COVID-19
GUEST RESEARCH: New report from Claroty researchers finds latest ICS…
New Research from Rapid7 Finds Australia 14th Most Exposed to Cyber Risks
GUEST RESEARCH: While there has been an average 13% decrease…
DDLS survey reveals a lack of commitment from Australian organisations to cybersecurity training
Research reveals trends and opportunities in the ICT training and…

Guest Research & Case Studies

Australia 11th in top 20 countries were people are most curious about the Dark Web
Uswitch is a UK-based comparison and switching service, like Finder…
Adobe study reveals 1.7 billion reasons for Australian governments to improve digital experiences for citizens
Guest Research: New Adobe and Deloitte research reveals the majority…
New VPN Risk report by Zscaler uncovers hidden security risks impacting enterprises and offers alternatives for secure remote access
Zscaler, the leader in cloud security, today announced a new…
New LogicMonitor Study Reveals that 59% of ANZ Enterprise Companies Experienced an Increase in IT Downtime During Pandemic
Guest Research: Strategic influence of CIOs and CTOs within organisations…
ICS vulnerabilities increased in second half of 2020 as gaps in remote work expand attack surfaces
Claroty’s Biannual ICS Risk & Vulnerability Report identifies critical infrastructure…

Channel News

Gigamon partners with Riverbed to simplify hybrid cloud deployment, monitoring and management
Cloud visibility and analytics provider Gigamon today announced a partnership…
Soft Solutions offers WatchGuard subscriptions
Auckland-headquartered Soft Solutions has introduced pay-as-you-go subscriptions for WatchGuard firewalls…
Logicalis makes exclusive deal with 1E
Digital experience management company 1E has entered into an exclusive…
Gigamon, FireEye collaborate on integration of Gigamon Hawk
Cloud visibility and analytics provider Gigamon has announced its latest…
EVANPOYNT and Stylumia partner exclusively for the Australian and New Zealand Markets
CHANNEL NEWS: EVANPOYNT has announced a compelling partnership with Stylumia…
Micro Focus announces Voltage SecureData integration with Snowflake to provide secure analytics with data privacy and protection
Integration enables 100 per cent cloud-native solution for high-scale secure…
MaxContact Helps Contact Centre Agents Communicate and Collaborate More Effectively With Microsoft Teams Integration
Company Partners with Entrust ICT to deliver integrated solution
AIICT with AWS offers new Certified Artificial Intelligence Professional course
The Australian Institute of ICT (AIICT) has introduced a new…
Secolve and LMNTRIX announce Australian-first partnership to combat OT attacks
PARTNERSHIP ANNOUNCEMENT by Secolve: Australian OT cybersecurity expert Secolve has…
PMT Security announced as Milestone Systems Diamond Partner for 2021
COMPANY NEWS by PMT Security: Wholly Australian owned security company,…

Comments

Re: iTWire - NBN reckoning coming? Aussie Broadband is the latest to warn the NBN needs to rebalance its pricing

Excellent article thx Alex -Pricing to enable bonuses to execs while hiding what they do to their 'essential workers' -[…]
Re: iTWire - Signal chief highlights how Facebook uses personal data to target ads

Time for the US gov't to BAN these a***holes at Fecebook, Twatter, Instagrub and elsewhere. PUT THEM IN JAIL FOR[…]
Re: iTWire - Halt! What’s the password? It’s World Password Day, does your password pass muster?

Quite frankly passwords are a pain in the posterior.Why can't I have one secure password that I use on all[…]
Re: iTWire - NBN Co’s latest list of suburbs and towns where 900,000 more homes are eligible for a fibre upgrade by ordering selected plans

Seems that the NBN Co is continuing to rip off consumers.The NBN was supposed to be available to all with[…]
Re: iTWire - Despite many false alarms, Linux malware scares still abound

Well u might be of self admitted low intelligence, which u've claimed many times, but u are a good writer[…]