Displaying items by tag: Consumer data

The Commonwealth Bank has announced the launch of the first phase of Australia's Open Banking regime for sharing consumer data and says it will lead to delivery of better products and services.

Published in Market

Australia’s competition regulator the ACCC has raised concerns over customer loyalty schemes including poor disclosure about how consumer data is used and shared, and the selling of insights from the data to other parties without consumer knowledge.

Published in Technology Regulation

Global research agency Kantar TNS has joined forces with experience management provider Qualtrics in a strategic alliance they say is designed to provide clients with holistic customer experience capability, delivered through integrated technology, to identify, optimise and activate customer insights.

Published in Strategy

The Communications Alliance and the Australian Mobile Telecommunications Association (AMTA) have given their broad support to the Productivity Commission’s proposals and aims to increase the availability and use of data in Australia.

Published in Data




Guest Opinion

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News