Displaying items by tag: Consumer complaints

Phone and Internet complaints by Australian consumers and small businesses declined in the final quarter of 2019, but there’s been a steady 1% increase in complaints when comparing July to December 2019 against the same period in the previous year.

Published in Telecoms & NBN

New Zealand’s competition regulator The Commerce Commission is working with police and taking a range of actions following the theft of computer equipment belonging to an external provider.

Published in Security

The Australian Communications and Media Authority has issued new rules providing regulatory safeguards for consumers moving to services delivered over the NBN – cautioning telcos to take immediate steps to embed the rules in their business practices.

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