Consumer advocacy group CHOICE claims Australian banks have "pocketed" $6.3 billion over the last decade by failing to pass interest rate cuts onto credit card customers.
Consumer advocate CHOICE is reminding Australians that if they're suffering "ongoing telco issues", it is possible to leave a contract without penalty, but the right steps must be taken.
It’s not just the ACCC that wants volunteers for NBN speed tests, but now consumer advocate CHOICE also wants consumers to help ensure NBN providers are delivering the speeds they promise.
Internet service provider Internode attributes long-term investment in its brand and services as part of the reason for the company achieving the highest overall customer satisfaction scores in the Internet satisfaction survey conducted by consumer advocacy group CHOICE.
Consumer advocacy group CHOICE has warned consumers against using cardless cash when purchasing products through Gumtree.
Australian consumer watchdog chief Rod Sims says new technology and digital disruptions pose new challenges for the ACCC, not least of all the importance of ensuring robust consumer advocacy continues to play a part in protecting consumer interests.
Printer maker HP is being investigated by consumer advocacy group Choice over reports the company has breached Australian Consumer Law following reports it issued a firmware update to block consumers using cheaper third-party ink cartridges.
Superannuation and wealth management consultancy IQ Group has appointed Katherine Forrest as its Head of Customer Advocacy and Assurance.
Consumer advocacy group CHOICE is up in arms about what it says is a “fear mongering” campaign by the NSW Taxi Council claiming that ride-sharing services, like Uber, are “no safer than hitch-hiking”.
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