Displaying items by tag: Communications Alliance

Residential consumers and small businesses made 32,441 complaints about phone and Internet services to the Telecommunications Industry Ombudsman (TIO) over three months between January to March this year - with a massive 70% of the complaints coming from users not having a working phone or Internet service.

Mobile network outages during the 2019-20 bushfires were overwhelmingly due to loss of power rather than fire damage, according to a new report from the telecommunications regulator ACMA.

The Australian Communications and Media Authority (ACMA) has updated industry rules to help ensure people with specific communications needs – such as people with vision and hearing impairments – can find out whether particular phones support their requirements.