Newly appointed Communications Minister Paul Fletcher must ensure that he takes the politics out of the portfolio and ensure that telecommunications becomes bipartisan, based on the national interest, well-known telecommunications consultant Paul Budde has told iTWire.

Customers have become increasingly satisfied over the past 12 months with the service they receive from telecommunications providers, according to a newly published survey, despite previously reduced levels of satisfaction.

The latest report by the Telecommunications Industry Ombudsman showing significant falls in complaints volumes about landline, mobile and Internet services does not represent “job done” by any means, according to the  telecommunications industry lobby group, Communications Alliance.