Displaying items by tag: Communications Alliance (CA)

Friday, 03 February 2017 00:30

Bill shock still plagues many telco customers

A third of Australian telco customers received a bill in the last six months that was higher than they expected, but despite the shock of getting hit by the higher charges, overall satisfaction with services from telcos remains high, according to the latest Telecommunications Customer Satisfaction Survey.

The mobile communications industry has thrown its weight behind the federal government’s commitment to regulatory reform of the allocation and management of spectrum.

Published in Technology Regulation

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