Many senior customers have stayed loyal to Telstra, but some complain they are being oversold products they don't want or need.
No, a computer, tablet or smartphone isn't part of the CHOICE back-to-school essentials list, but instead, good old fashioned things like HB and coloured pencils, pencil sharpeners, ballpoint and coloured pens, glue sticks, exercise books and more, with Officeworks the clear price winner at less than $22.
Once used only by the military, corporations, and geeks, VPNs are effectively now a commodity for savvy online users, with the question for many no longer if you use a VPN, but which VPN you're using.
Consumer advocacy group CHOICE claims Australian banks have "pocketed" $6.3 billion over the last decade by failing to pass interest rate cuts onto credit card customers.
Consumer advocate CHOICE is calling on Australian brands not to take advantage of the COVID-19 crisis with what it says are “pushy sales tactics” that fuel consumer anxiety.
Consumer advocate CHOICE is warning Australians they only have three weeks to avoid, what it claims is a “rip off” by their private health insurance, with consumers responding to a new survey identifying private health insurance as their most pressing cost concern (80%), beating fuel (78%) and electricity (74%).
Suncorp has finally given its customers more choice when it comes to payments through the introduction of eftpos with Apple Pay – more banks should follow suit!
Consumer advocate CHOICE has launched an electricity bill checking service, as new analysis shows consumers can save up to $1500 on their bills.
Consumer advocate CHOICE says "data access reform will promote competition and better deals for consumers."
Pressure from consumer groups has forced Google to crack down on ticket resellers from the beginning of the new year.
Adyen says it is "the payments platform choice for the world's leading companies", with this platform choosing to add eftpos, giving merchants and their customers more payment choices.
Consumer advocate CHOICE is reminding Australians that if they're suffering "ongoing telco issues", it is possible to leave a contract without penalty, but the right steps must be taken.
Every year, consumer advocate CHOICE unveils the list of products, services and companies it has deemed as being worthy of a "Shonky Award", and this year's no different!
The ACCC is finally moving to investigate the Takata killer airbag scandal which has resulted in the largest vehicle recall in history.
If I have an accident in my car, which I now know has the recalled dodgy airbags, I could be killed by flying shrapnel, but it turns out the recall sees car makers re-installing still faulty airbags!
It’s not just the ACCC that wants volunteers for NBN speed tests, but now consumer advocate CHOICE also wants consumers to help ensure NBN providers are delivering the speeds they promise.
Labor has slammed Prime Minister Malcolm Turnbull for being “all talk and no action” regarding “the year of the customer” in face of NBN complaints to the TIO and Choice’s survey results for ISP satisfaction.
An Internet satisfaction survey conducted by consumer advocacy group CHOICE has found that Australians have been dogged by disconnections, drop-outs, connection issues and slow speeds over the last six months, with Telstra and Dodo the worst offenders.
Amazon's 73,198-word terms and conditions for using the Kindle has many clauses that would be unfair under Australian Consumer Law, the consumer rights body CHOICE claims, adding that it would take nine hours to go through these T&Cs.
Consumers buying concert tickets from ticket reseller websites are often over-paying and run the risk of having their tickets cancelled by venues and being hit by significant fines, according to consumer activist group Choice.
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Copying Samsung, which also has a A3x, A5x, A7x, A9x line up at similar price points.
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