The Department of Human Services has claimed that part of the reason 42 million calls to Centrelink went unanswered in the period from June 2016 to April 2017 could be due to a cyber attack.
Few Australians have faith that governments at any level can use technology competently to deliver services to the people, a study claims.
Officials from the Australian Taxation Office are unhappy about the fact that their employer is being linked to Centrelink over the automated debt recovery programme launched by the latter in December.
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