Displaying items by tag: Call centres

Tuesday, 10 March 2015 05:00

Genesys goes cloud to tap mid-market

Exclusive: Genesys has brought the cloud-based Genesys Customer Experience Platform to Australia and New Zealand, allowing the company and its partners to address the needs of mid-market organisations.

Published in Cloud
Wednesday, 13 August 2014 14:41

Vodafone to build new Hobart call centre

Vodafone has made a big deal out of the fact that it has retained its call centre in Australia. The numbers keep growing as the company’s fortunes recover.

Published in Strategy

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