Displaying items by tag: Call centres

Amazon Web Services (AWS) has named Interactive Intelligence Group Inc. (Nasdaq: ININ) an Advanced Technology Partner in the AWS Partner Network (APN).

St.George Bank says it has enhanced its mobile banking app so customers in need of call centre support can reduce the wait time and have their query resolved faster.

Published in Mobility

Australians are enthusiastic supporters of digital engagement – using multiple channels to deal with suppliers.

Published in Enterprise Solutions

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