Displaying items by tag: Call centres

New Zealand’s largest telco, Spark, has been hit by a massive spike in faults on its broadband and landline services due to severe weather damage on the ageing Chorus copper line network.

Published in Telecoms & NBN

Amazon Web Services (AWS) has named Interactive Intelligence Group Inc. (Nasdaq: ININ) an Advanced Technology Partner in the AWS Partner Network (APN).

St.George Bank says it has enhanced its mobile banking app so customers in need of call centre support can reduce the wait time and have their query resolved faster.

Published in Mobility

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments