The Blackmores Group natural health products company is now reaping the rewards of an enterprise transformation of its business through its deal with Microsoft which sees the company deploying Microsoft Office 365 and Dynamics 365 across its multiple consumer brands and expanding geographies.
Worldwide spending on customer relationship management software grew 15.6% to reach US$48.2 billion in 2018, according to a new research report.
Pegasystems' software is "driving our customer conversations", Commonwealth Bank head of data and decisioning strategy, retail bank, Alex Burton has told iTWire.
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