Displaying items by tag: CRM

The Blackmores Group natural health products company is now reaping the rewards of an enterprise transformation of its business through its deal with Microsoft which sees the company deploying Microsoft Office 365 and Dynamics 365 across its multiple consumer brands and expanding geographies.

Published in Deals

Worldwide spending on customer relationship management software grew 15.6% to reach US$48.2 billion in 2018, according to a new research report.

Published in CRM
Friday, 14 June 2019 08:38

Pega central to CBA customer conversations

Pegasystems' software is "driving our customer conversations", Commonwealth Bank head of data and decisioning strategy, retail bank, Alex Burton has told iTWire.

Published in CRM

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