Displaying items by tag: COVID 19 crisis

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Tuesday, 05 May 2020 12:00

Small businesses 'doing it tough' during COVID-19 disruption, says ACCC chief

The COVID-19 pandemic is causing severe disruption to Australian small businesses, with many businesses “doing it tough”, according to Rod Sims, the Chair of the competition regulator the Australian Competition and Consumer Commission (ACCC).

Published in Health

Tagged under

Wednesday, 29 April 2020 17:33

Contact centres under growing pressure amid ongoing COVID-19 crisis

GUEST OPINION BY Todd Gorsuch, CEO, Customer Science: Heightened customer demand and a need for staff to work from home are causing big headaches for contact centres around the country.

Published in Health

Tagged under

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WATCH REPLAY: ASCCA's Living Your Best Online Life Conference 2020
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GUEST ARTICLES

Why consumer privacy is crucial in a remote work era
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VENDOR NEWS

Barracuda Email Threat Scanner Detects Millions of Attacks Missed By Organisations’ existing protection
Highlights: · In 2020, 4,550 organisations used Barracuda Email Threat…
Boab AI announces first cohort of Australian AI Scale Ups and Launch of $100m Fund
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Sumitomo Life Insurance Selects Talend to Build Company’s Data Infrastructure
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Twilio Segment Releases 2021 CDP Report, A Look at How Pandemic-Driven Digital Acceleration Ushered the Industry into a New Era
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8x8 Integrated Cloud Contact Center and Communications Driving Global Channel Momentum
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Guest Opinion

Why consumer privacy is crucial in a remote work era
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Bitrix24 - the all-in-one business workspace that delivers, with over 35 integrated tools
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Rethink Your Service Desk - Discover The ServiceNow Alternative Built On Jira (For A Fraction of the Price)
Company News: Jira Service Management rapidly brings together dev, IT…
Why integrated contact centres are an increasingly vital resource for Aussie businesses
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2021 will see enterprises navigate new path to SASE: Silver Peak
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Guest Interviews

VIDEO Interview: talentCRU's Trevor Churchley explains the super productive modern working revolution
talentCRU: it's a truly talented crew of top workers in…
VIDEO Interview: BitTitan’s Brad Rosairo explains secure data migration to the cloud - and more!
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VIDEO Interview: Kate Toon talks Clubhouse, digital business and the wonderful multiverse of misfit entrepreneurialism
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Rip DVD with HandBrake on Windows 10
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Guest Research

Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
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Remotely Exploitable ICS Vulnerabilities on Rise, as Reliance on Remote Access to Industrial Networks Increases During COVID-19
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New Research from Rapid7 Finds Australia 14th Most Exposed to Cyber Risks
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DDLS survey reveals a lack of commitment from Australian organisations to cybersecurity training
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Guest Research & Case Studies

New VPN Risk report by Zscaler uncovers hidden security risks impacting enterprises and offers alternatives for secure remote access
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New LogicMonitor Study Reveals that 59% of ANZ Enterprise Companies Experienced an Increase in IT Downtime During Pandemic
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ICS vulnerabilities increased in second half of 2020 as gaps in remote work expand attack surfaces
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Nintex named 2021 leader for Digital Transaction Management
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Channel News

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Macquarie Telecom Group: Double Gold at global awards, Best Customer Experience in the World, CEO of the Year
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MSP Connect growth accelerates, says Sophos
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Data#3 partners with Gaggle on student mental health needs initiative
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