Displaying items by tag: COVID 19 crisis

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Thursday, 09 July 2020 17:17

Hold for the operator: Why the COVID-19 crisis has made contact centre agents more important than ever

GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: In challenging times, an experienced, well trained contact centre team can be an invaluable asset to your organisation.

Published in Sponsored Announcements

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Thursday, 09 July 2020 16:43

Hold for the operator: Why the COVID-19 crisis has made contact centre agents more important than ever

GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: In challenging times, an experienced, well trained contact centre team can be an invaluable asset to your organisation.

Published in Health

Tagged under

Wednesday, 27 May 2020 02:06

Instant messaging users to reach 4.3 billion in 2020

Global instant messaging users are forecast to reach reach 4.3 billion in 2020, rising from 3.9 billion in 2019, according to a new research report.

Published in Market

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