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Displaying items by tag: Business Process Outsourcing

A total of 56 people in the US and India, and five call centres in India, have been charged by the US Department of Justice of defrauding Americans of millions of dollars through phone scams.

Published in Outsourcing

Unlike traditional labour outsourcing, BPO is all about contracting the operations and responsibilities of a specific business process to a third-party service.

Published in Enterprise Solutions

India-based global IT services provider HCL Technologies has teamed up with global call centre and business process outsourcer, Stellar Asia Pacific to jointly offer business services and outsourcing services in Australia.

Published in Strategy
Thursday, 09 July 2009 15:44

Contract wins come in for Unisys

Unisys has secured a raft of new or extended contract wins for this year in Australia as local companies continue to spend, albeit wisely, on IT services during the economic downturn.

Published in Deals
Tuesday, 02 June 2009 13:26

Aussie companies rethink offshoring: Report

In a counter to the current economic downturn, IT outsourcing in Australia has gained new momentum this year as companies, driven by the need to reduce costs, are apparently reconsidering the benefits of offshoring.

Published in Strategy
Wednesday, 22 April 2009 08:51

Panviva system implemented by Stellar BPO group

Australian-based Panviva, a global provider of business process guidance systems (BPG), has snagged a deal to supply its SupportPoint system to business process outsourcing group, Stellar.




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