Displaying items by tag: Broadband speeds

Telcos Dodo and iPrimus have been ordered to pay $1.5 million and $1 million respectively in penalties for making misleading claims about their NBN broadband speeds.

The performance of Fibre Max high speed broadband plans in New Zealand has improved substantially, according to the country’s competition regulator, The Commerce Commission.

Consumers on NBN fixed-line connections experienced strong speed performance in December last year, with retail service providers achieving between 85.0 and 98.9% of
maximum plan speeds across all fixed-line plans in the busy evening hours of 7-11pm in December 2020, according to the latest Measuring Broadband Australia report from the competition regulator, the Australian Competition and Consumer Commission.

Increased broadband speeds have improved performances of popular streaming services such as Netflix and YouTube during mid-September and October when compared to a pre-COVID baseline of February 2020, according to the ACCC.

The number of higher speed broadband services in Australia has exceeded 5 million for the first time, jumping from 4.9 million to over 5.2 million last quarter, according to a new report from the Australian Competition and Consumer Commission (ACCC).

There has been 10% drop in the peak time broadband speeds of high-speed Fibre Max in New Zealand, according to the country’s competition regulator The Commerce Commission.

Global broadband speeds have dropped significantly during COVID-19 lockdown periods, according to a new report which reveals that Australia bucked the global trend with a small rise in measured speed of +5.38% during its lockdown period.

Steps taken by NBN Co and service providers meant that broadband speeds and connectivity held up well during May 2020 despite a big increase in the use of video conferencing and streaming services due to COVID-19, according to the ACCC.

Australia’s competition watchdog the ACCC is taking court action against retail service providers Dodo and iPrimus alleging they made false or misleading claims about the NBN broadband speeds their customers could achieve during busy evening hours.

National Broadband Network operator NBN Co has launched new higher speed Internet plans in response to what it says has been strong demand for higher speed services from new customers. The plans include a new “close to” 1Gbps service.

Telco Dodo says it is helping school-aged children in low income households access online education services as part of a new offer in partnership with NBN Co, the operators of the National Boadband Network (NBN).

Australia stands 86th in the world when it comes to the cost of an Mbps of broadband data, according to a study by vouchercloud, a company that belongs to the global e-commerce marketplace Groupon. The data showed that Australians pay US$1.15 (A$1.86) per Mbps.

New Zealand’s competition regulator The Commerce Commission says a new Measuring Broadband results report shows the country’s fibre 100 broadband plans are offering high speeds and “reliable internet performance” across all tested providers and regions, and delivering 99% of advertised speeds.

Hobart has the fastest broadband speeds of Australia’s capital cities but Perth lags well behind with the country’s slowest Internet speeds, according to an analysis of over 14,800 broadband speed tests between July 2018 and July this year.

Underperforming broadband services are still a problem for some consumers, with a newly publish report revealing that 12.4% of consumers continue to experience underperforming services that “rarely come close to reaching their maximum plan speed”.

Australia’s competition watchdog, the ACCC, has published a guide for NBN fixed wireless customers, advising them how to seek compensation when they encounter problems with broadband services, including slow speeds.

Telco TPG is touting its lead position for NBN average download speeds in the ACCC’s Measuring Broadband Australia program by the competition watchdog, the ACCC.

The communications and telecommunications sector, including major telcos like Telstra, was under the glare of the spotlight of the competition watchdog, the ACCC, in the 2017-2018 financial year, when it secured nearly $170 million in penalties for breaches of competition and consumer laws.

New Zealand’s average broadband speed has increased threefold in the past five years alone, according to the country’s competition enforcement agency the Commerce Commission.

Many Australians wish they could switch back to their previous Internet service rather than having to use the country's national broadband network, the NBN, according to newly published research from comparison website, finder.com.au.