Displaying items by tag: Banking

Changes to Westpac Group's digital gambling block feature mean more customers can restrict their spending on gambling.

COMPANY NEWS: Snowflake, the data cloud company, today announced the Financial Services Data Cloud, which unites Snowflake’s industry-tailored platform governance capabilities, Snowflake- and partner-delivered solutions, and industry-critical datasets, to help financial services organisations revolutionise how they use data to drive business growth and deliver better customer experiences.

Queensland-based customer-owned bank Heritage Bank plans to open two new branches in New South Wales this year – one at Macquarie Park in north-west Sydney, and one at Tweed Heads.

They say a change is as good as a holiday, but despite being a universal constant (and making your pockets very heavy), the last decade saw the most rapid change in our history - with the COVID-19 tinged decade we're currently in set to see change changing at the fastest pace yet.

Australia's biggest bank, the Commonwealth Bank, is currently having issues that are impacting the usage of credit and debit cards of its customers.

Australian banking group Westpac has announced that peer-to-peer lending platform SocietyOne is the second partner to join its new digital banking-as-a-service platform.

Australia's self-described first "smartbank", built for smartphones, is 86 400, and it has announced it "will join the NAB family, accelerating innovation in the industry and creating a smart digital bank committed to helping all Australians take control of their money."

Changes to the Consumer Data Right (CDR) rules will allow more businesses to share their banking data with accredited recipients.

Scammers are taking advantage of the busy shopping season and trying to relieve customers of Westpac of some of their earnings, setting up a site that looks very much like the real thing to try and lure customers into entering their credentials.

Australian consumers are happy with their banking experiences through apps, with 69% expressing satisfaction, a much higher percentage than in some other countries like the UK where the figure was 53%, according to a survey by identity management solutions provider ForgeRock.

GUEST RESEARCH by Gartner: Enterprise IT spending across all industry sectors in Australia will grow 3.6% to reach more than A$95.8 billion in 2021, following an expected 2.8% decline in 2020, according to the latest forecast by Gartner, Inc.

The APAC region Singapore-based cloud native banking technology firm Thought Machine claims there is an “innovation gap” in the Asian banking market and banks which are running on outdated core banking technology and have not upgraded to the latest core banking systems need to do so to remain competitive.

Banking group Westpac is collaborating with NBN Co and Cisco to rollout new technology in all its branches across Australia, as part of an infrastructure transformation program designed to deliver efficiencies and improve employee and customer experience.

Australian customer-owned bank Heritage Bank has announced the integration of Apple Pay on its payment platform.

The Commonwealth Bank says it is taking steps to address the issue of technology-facilitated abuse to provide a safer banking experience for customers, with the launch of a new Acceptable Use Policy following misuse of its digital banking services.

Unified communications vendor Avaya has appointed 14-year company veteran Sami Ammous to Vice President for East Asia and the Pacific, responsible for managing its operations in Australia and New Zealand, ASEAN, Japan and Korea.

VENDOR ANNOUNCEMENT: Customer Communication expert provider CoTé Software & Solutions (CoTé) have announced the launch of their Communications as a Service platform virsaic™ in North America, to offer organisations an enhanced customer experience across all channels and devices.

VENDOR ANNOUNCEMENT: Customer Communication expert provider CoTé Software & Solutions (CoTé) have announced the launch of their Communications as a Service platform virsaic™ in North America, to offer organisations an enhanced customer experience across all channels and devices.

Afterpay, Apple Pay and Google Pay are driving the adoption of new digital payment services according to a new report that shows an increasing proportion of Australians are utilising new digital payment methods such as buy-now-pay-later services, contactless mobile payments and wearable payment devices.

The ACCC has formally released the Competition and Consumer (Consumer Data Right) Rules, which it says is is a “key development” in progressing the Consumer Data Right in banking.