Cloud-based business process management software company Promapp says the company has achieved revenue growth of 95% over three years on the back of entry into the US market with its cloud platform.
Unlike traditional labour outsourcing, BPO is all about contracting the operations and responsibilities of a specific business process to a third-party service.
Indian outsourcing giant Infosys has appointed 30-year industry veteran Andrew Groth as Regional Head for its Australian and New Zealand business.
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