Displaying items by tag: Australian Competition and Consumer Commission (ACCC

Competition by wholesale access seekers to connect to the National Broadband Network is heating up, with at least nine wholesalers now connecting directly to the NBN and with over 6.1 million residential broadband services being delivered by the NBN across Australia.

Published in Telecoms & NBN
Thursday, 14 November 2019 13:25

Postage price increase gets ACCC green light

Posting a letter in Australia is about to cost more, with the basic postage rate scheduled to increase from $1.00 to $1.10 in January next year, following the ACCC’s decision not to object to a draft proposal from Australia Post to increase postage prices.

Published in Strategy

Three related video gaming companies - ZeniMax Media, Zenimax Australia and Europe - who told consumers that they were not entitled to a refund after they had experienced a variety of faults with the Fallout 76 game - have now agreed to provide refunds to those consumers.

Published in Entertainment

Energy retailers Dodo and CovaU have been hit with penalties by the competition regulator, the ACCC, for alleged misleading claims about discounts available on their energy plans.

Published in Energy

Telstra has refunded $9.3 million to 72,000 customers it misled in relation to its Premium Direct Billing third-party billing service, according to a report the telco has provided to the competition watchdog, the ACCC.

Published in Telecoms & NBN

The Australian Competition and Consumer Commission has started an inquiry into regulation of wholesale mobile voice and SMS services – and whether to vary or revoke the domestic mobile terminating access service declaration or to make a new declaration.

One of Australia’s largest debt collection firms, ACM Group, has been slammed in the Federal Court for its harassment and coercion in pursuing debts from consumers who had defaulted on their Telstra phone bills.

Transmission wholesale services in the telecommunications sector — including  the impact that NBN services are having on competition within the transmission market — are to come under scrutiny from the competition watchdog, the ACCC, in a public inquiry which has just opened.

Published in Telecoms & NBN

Telstra continues to dominate the market for services on the NBN, well ahead of all other telcos, with just under half of the services nationally. The good news is that there has been a significant increase in CVC acquisition across the industry by retailers.

Published in Telecoms & NBN

The competition watchdog, the ACCC, has warned that overseas based online retailer Digital Sourcing ApS (Digital Sourcing) is suspected of breaching Australian Consumer Law by misleading consumers and asserting a right to payment for unsolicited goods.

Published in Technology Regulation

In the wake of the competition watchdog’s decision not to declare mobile roaming services, the telecommunications consumer interest group ACCAN has called for existing mobile networks to be further upgraded to improve capacity and reduce congestion, particularly in regional and rural areas.

Published in Telecoms & NBN

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments