Australia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA) says a study it commissioned shows telco in-store sales staff may not be adequately checking that customers have the capacity to pay for the services they are purchasing.
ACCAN chief executive Teresa Corbin has cast doubt on the fairness to consumers of proposed changes to the national broadband network Special Access Undertaking, the SAU.
The Australian Communications Consumer Action Network (ACCAN) says not enough has been done to get rid of mobile phone blackspots in rural and regional areas of the country and it wants the government to allocate more funding to help alleviate the problems.
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