Telcos offering fixed broadband services will be required to publish their customer service commitments and details of their associated performance under new industry rules being proposed byAustralia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA).
Australia’s telecommunications regulator the Australian Communications and Media Authority (ACMA) has released its research program for the 2020 to 2021 financial year, with its primary focus on consideration of how current and future developments in the communications and media landscape will impact public interest outcomes and its regulatory role.
Forty-one small and regional Australian publishers will share in $5 million in grants made available in the 2020 round of the Australian Communications and Media Authority’s Regional and Small Publishers Innovation Fund.
Complaints about services by telecommunications consumers to telecoms providers dropped sharply in volume in the 2019 December quarter, declining by 25.9% compared to the same period in 2018.
Telecommunications lobby group Communications Alliance is seeking public comment on a proposed new industry code designed to combat scam calls to consumers at risk of being defrauded.
NBN impersonations have been revealed as by far the most reported scam for 2019, according to the Australian Communications and Media Authority (ACMA).
Australia’s telecommunications regulator ACMA is stepping up its crackdown on scams perpetrated over mobile phone networks with plans to introduce new rules to prevent mobile number porting fraud.
A crackdown on scams perpetrated over phone networks is underway as the Australian Government works with the telecommunications industry regulator ACMA in an effort to combat the increasing scurge of scams.
Australian Internet Service Providers are set to begin blocking illegal offshore gambling websites under tough new powers mandated for the Australian Communications and Media Authority (ACMA) by the Federal Government.
There is a continuing decline in household landline telephones, according to a new report from the telecommunications regulator ACMA revealing that for the first time more than half of Australian adults rely solely on their mobile for making and receiving voice calls at home.
Telecommunications lobby group Communications Alliance has called for a redoubling of efforts by service providers and the Telecoms Industry Ombudsman on addressing unresolved telecoms customer issues.
Proposed changes to the regulation of international mobile roaming (IMR) services will come into effect in the Australian telecoms sector in January next year under draft changes put forward by the telecommunications regulator, the Australian Communications and Media Authority (ACMA).
The telecommunications regulator, The Australian Communications and Media Authority, is reviewing Australia’s emergency call services regime and is now seeking industry and public feedback through a consultation process.
Australia’s three largest telcos have been warned by the telecommunications regulator over breaches of safeguards for consumers with disabilities.
The Australian Communications and Media Authority is considering a proposal from South Australian commercial radio station 5MU to swap from AM to FM transmission.
Australia’s five largest telecommunications companies received more than 88 million inquiries in the 2017-18 financial year and, in some cases, customers had to wait from four to six minutes for their calls to be answered, according to a new report from the Australian Communications and Media Authority.
The future of broadcasting platforms to the imminent deployment of Australia’s 5G networks will be the focus of this year’s RadComms conference to be staged in Sydney by the telecommunications regulator, the Australian Communications and Media Authority, in October.
The Australian Communications and Media Authority has issued new rules providing regulatory safeguards for consumers moving to services delivered over the NBN – cautioning telcos to take immediate steps to embed the rules in their business practices.
Telecommunications service provider Crunch Tel has been formally warned by the Australian Communications Media Authority over the transfer of customers to its service without their consent.
The Australian Communications and Media Authority has started the process of re-allocating spectrum in the 3.6 GHz band which will pave the way for the introduction of 5G mobile broadband services in Australia.
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