Cloud communications platform Twilio has appointed Kristen Pimpini as Australia and New Zealand country director.
Australian-based online comparison website iSelect is claiming a world-first with its newly deployed Aspect customer engagement centre platform going live.
Australian Insurance, financial services and utilities comparison website, iSelect, has chosen global consumer engagement solutions provider Aspect Software to help improve delivery of services to meet increasing consumer demand.
When it comes to customer engagement technology, organisations need "a thinking partner, not just a technology partner," Aspect Software chief customer strategy officer Joe Gagnon told iTWire.
Contact management and workforce optimisation specialist Aspect Software has appointed Luke McNamara as its ANZ regional sales manager.
What if you could revolutionise your customer service and support with cloud technology so that customers could interact even by text messaging and be truly delighted?
Unified communications specialist Interactive Intelligence has appointed Michael Stelzer as its Australia territory manager.
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I too have a copy of the document.
I wasn’t speaking for Labor. I was speaking as a fellow journalist aware of what actually happened. I don’t know[…]
No, you do not. I have not linked to any source. Some random quote is irrelevant to this story.
Why wasn't it sent to us? It was sent to some small outlets that are definitely not mainstream. How can[…]