SPONSORED Guest Opinion by Michelle Grujin, Harshu Deshpande* The Australian consumer goods and services industry continues to experience disruption and companies are at a crucial point in their competitive and consumer journeys, as a result of increased competition from bigger global players and niche vendors.
Traditional market-leading positions are under threat and require reinvestment in new lines of business, potentially at risk of cannibalising existing highly profitable product lines.
Cyber attacks are on the rise for Australian organisations and the costs of the malicious attacks has also increased with companies spending US$6.9 million on cyber security related expenditure, according to a new report on the cost of cybercrime.
Business process outsourcing provider Accenture has indicated it plans to file for dismissal of the claims made against it by global vehicle rental firm Hertz in connection with a website that it was contracted to build in 2016, but could not produce until its services were terminated in 2018.
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