Displaying items by tag: AI technology

NICE launches CXone Expert, “the industry’s first digitally fluent self-service solution combining data, AI, and knowledge management, and turns bots into smart digital agents.” The newest solution integrates “seamless experience and gives agents to see the customer’s journey” and creates “meaningful conversation.”

Published in Business IT
Monday, 17 August 2020 12:34

Monash IT faculty marks 30 years of research

The only dedicated Information Technology (IT) faculty in Australia’s coalition of the Group of Eight research universities - the Faculty of IT at Monash University - is marking its 30th anniversary in 2020.

Published in Education
Monday, 14 January 2019 10:58

Motorola pays US$445m to acquire Vaas

Global communications giant Motorola Solutions has paid US$445 million to acquired VaaS International Holdings, a data and image analytics company based in Livermore, California and Fort Worth, Texas.

Published in Strategy

There has been an unprecedented level of new cyber crime attacks worldwide in 2017 — both in number and intensity — and next year is expected to be even worse, according to global security firm MailGuard.

Published in Security

ICT services giant NEC is rebranding its portfolio of artificial intelligence (AI) technologies as “NEC the WISE” to reflect what it says is its “strong desire to facilitate co-operation between people and AI”.

Published in Strategy

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