The communications regulator, the Australian Communications and Media Authority, has released its compliance priorities for 2019-20 for the telecoms and communications industries, including telecommunications consumer safeguards.

Published in Telecoms & NBN

Telecommunications customer service representatives are being encouraged to concentrate on selling over service, with the result that consumers are confronted by questionable sales tactics.

Published in Telecoms & NBN

The Australian Communications and Media Authority says it is investigating whether broadcasters breached the rules by some of the material they put to air about the massacre of Muslims in New Zealand on Friday.

Published in Technology Regulation

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