The Australian Communications Consumer Action Network (ACCAN) has promoted Andrew Williams to deputy chief executive officer and Meredith Lea to the new role of policy manager.
The Communication Alliance (CommsAlliance) announced that Australia’s telecommunications providers have agreed to extend the operating principles put in place by the industry to help keep people connected throughout COVID-19 and assist with financial hardship resulting from the pandemic.
ACMA has published its telco complaints-handling data for the quarter ended December 2020, with the Communications Alliance noting complaints have dropped 40% of a 2 year period
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