Displaying items by tag: 8x8

8x8 Voice for Microsoft Teams adds call recordings and presence sync with full PSTN replacement services in 46 countries and territories

COMPANY NEWS: 8x8 Inc (NYSE: EGHT), a leading integrated cloud communications platform, today announced rapid adoption of the 8x8 Voice for Microsoft Teams solution, surpassing more than 100,000 business users globally. The 8x8 direct routing solution provides organisations adopting Teams with enterprise-grade global telephony and other capabilities, further extending the Teams experience to enhance employee and customer experience. 8x8 also announced the latest 8x8 Voice for Microsoft Teams enhancements, including call recordings and presence sync.

Published in Market

Earlier this year, iTWire ran articles celebrating International Women's Day and Mother's Day, celebrating female leaders and entrepreneurs, and sharing the best advice received from mums respectively, and we're doing the same for fathers and men this September and November, starting with Father's Day 2021.

Published in Business IT

Delivers First Financially-Backed, Platform-wide 99.999% Global SLA Across Both UCaaS and CCaaS

COMPANY NEWS:  8x8, Inc.(NYSE: EGHT), a leading integrated cloud communications platform, today announced the first financially-backed, platform-wide 99.999 percent global uptime SLA across an integrated cloud UCaaS and CCaaS solution, setting a new industry benchmark for cloud communications reliability. 8x8 XCaaS (eXperience Communications as a Service), which is built on the resilient, secure and compliant eXperience Communications Platform, now offers an enhanced uptime guarantee for organisations requiring the highest levels of reliability across distributed offices and workforce.

Published in Market

Deploys 8x8 SMS API to Ensure Mobile App Security with One-Time Password (OTP) Multi-Factor Authentication

COMPANY NEWS: Cloud communications platform provider 8x8 (NYSE: EGHT) has announced that Coca-Cola Europacific Partners (CCEP) Indonesia is using the 8x8 CPaaS SMS API to provide distributors and retailers with a secure mobile experience for managing orders and deliveries.

Poly has been leading the way in office voice conferencing equipment for 25 years, but a picture tells a thousand words. Now you can bring business-class high-def video to your conferences, even if space is constrained, with the EagleEye Mini USB camera.

8x8 Voice for Microsoft Teams App Adds SMS, MMS and Fax Capabilities to Teams; Provides Teams Users with More Digital Communication Channels for Employee and Customer Engagement.

COMPANY NEWS: Cloud communications platform provider 8X8 has announced that the new 8x8 Voice for Microsoft Teams app has added Short Message Service (SMS), Multimedia Messaging Service (MMS) and fax capabilities to further extend the Teams experience for users.

COMPANY NEWS: Cloud communications platform provider 8x8 (NYSE: EGHT) has announced it has been named a Major Player in the IDC MarketScape: Worldwide Communications Platform as a Service 2021 Vendor Assessment, recognised for embedding CPaaS into its integrated cloud communications and contact centre platform.

Wednesday, 17 March 2021 11:41

8x8 launches Contact Center for Microsoft Teams

Cloud communications platform provider 8X8 has launched Contact Center for Microsoft Teams to deliver integrated customer engagement and global telephony direct routing that allows employees and contact centre agents to interact with customers from any Teams endpoint.

Published in Enterprise Solutions

Global cloud communications platform provider 8x8 has appointed former RingCentral marketing executive Amritesh Chaudhuri as Executive Vice President and Chief Marketing Officer.

Published in People Moves

Working from home – but how hard? Helping remote employees connect more effectively is a great way to improve productivity

GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: So, how’s that remote working experiment working out for your business? It’s been a year now since the onset of the COVID crisis forced Australian businesses and organisations to shutter their offices and send employees home. In April and May of last year, almost a third of Australians workers were toiling in their home offices, according to Roy Morgan research.

Published in Guest Opinion

8x8 Open Channel Program Helps Partners Meet Strong Upmarket, Enterprise and Public Sector Demand for Cloud Solutions

COMPANY NEWS: 8x8 Inc( NYSE: EGHT), a leading integrated cloud communications platform provider, today announced that it is experiencing strong channel momentum and growth driven by the 8x8 integrated cloud contact centre and communications product. 8x8’s channel-first strategy, centered around the global 8x8 Open Channel Program, is helping channel partners meet increasing demand for cloud solutions that allow mid-market, enterprise and public sector organisations optimise employee and customer engagement.

Customer engagement company Verint Systems and integrated cloud communications platform provider 8x8 have announced a partnership to bring integrated cloud workforce management applications and cloud contact centre to mid-market and enterprise businesses worldwide.

Published in Strategy
Monday, 14 December 2020 09:51

8x8 appoints Dave Sipes as new CEO

Cloud communications platform provider 8x8 has appointed former RingCentral executive Dave Sipes as chief executive.

Published in People Moves

COMPANY NEWS:  8 x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced new 8x8 Open Communications Platform enhancements, improving how organisations manage and use communications and collaboration. These new innovations are helping organisations accelerate digital workplace initiatives and optimise employee productivity and customer experiences from anywhere on any device.

GUEST OPINION by Brendan Maree, Vice President Asia Pacific at 8x8: As Australia emerges from its COVID-19 lockdown restrictions, businesses are coming to terms with how they will need to operate under ‘new normal’ conditions.

Published in Guest Opinion
Friday, 10 July 2020 16:39

8x8 and Aryaka team up for better UCaaS

An arrangement between cloud-first WAN company Aryaka and cloud communications provider 8x8 is intended to improve the performance of 8x8's Open Communications Platform.

Published in Telecoms & NBN
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