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Friday, 10 July 2020 16:39

8x8 and Aryaka team up for better UCaaS

An arrangement between cloud-first WAN company Aryaka and cloud communications provider 8x8 is intended to improve the performance of 8x8's Open Communications Platform.

Published in Telecoms & NBN

Thursday, 09 July 2020 17:17

Hold for the operator: Why the COVID-19 crisis has made contact centre agents more important than ever

GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: In challenging times, an experienced, well trained contact centre team can be an invaluable asset to your organisation.

Published in Sponsored Announcements

Thursday, 09 July 2020 16:43

Hold for the operator: Why the COVID-19 crisis has made contact centre agents more important than ever

GUEST OPINION by Brendan Maree, Vice President Asia Pacific, 8x8: In challenging times, an experienced, well trained contact centre team can be an invaluable asset to your organisation.

Published in Health

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WEBINARS ONLINE & DEMAND

REPLAY THIS RECENT WEBINAR: Peter Coroneos reflects on the ‘Unthinkable’ Turnbull Dialogue
Talking with Malcolm Turnbull on Friday about the big dynamics…
RECENT WEBINAR Rapid application development platform vendors OutSystems have announced the company’s major event for 2020, NextStep.
GUEST EVENTS: Rapid application development platform vendors OutSystems have announced…
RECENT WEBINAR ZEBRA PANEL DISCUSSION: Tuesday, 15 September, 2020 12:00PM. Empowering Distribution centres– Keeping the lights on through ongoing disruption
While there is no one-size-fits-all approach to sustaining demand during…
RECENT WEBINAR Rapid application development platform vendors OutSystems have announced the company’s major event for 2020, NextStep.
GUEST EVENTS: Rapid application development platform vendors OutSystems have announced…
RECENT WEBINAR 26th August 4pm: Exploring Emerging Strategies for 5G Monetization
Network Operators continue to invest in 5G and build out…

GUEST ARTICLES

REPLAY THIS RECENT WEBINAR: Peter Coroneos reflects on the ‘Unthinkable’ Turnbull Dialogue
Talking with Malcolm Turnbull on Friday about the big dynamics…
SolarWinds Database Performance Monitor transforms your DB success from pain to gain
REVIEW PROMOTION The database is the heart of any major…
New OT cyber security specialist to protect Australian business interests
SECURITY SOLUTION ANNOUNCEMENT: The founder of a new Australian-based OT…
SolarWinds Service Desk can transform your IT Dept from chaos to calm
Out of all the factors that make an IT team…
Overcoming the challenge of the rising data tide
Effective data management systems are key GUEST OPINION by Kathryn…
CommsChoice SD-WAN helps Aspire Technologies deliver superior network experience and 100% uptime
GUEST RESEARCH Sydney, 14 September 2020: CommsChoice (ASX: CCG) said…
Review - Tenda MW5c AC1200 whole home mesh Wi-Fi system
REVIEW PROMOTION Wi-Fi is wonderful for connecting phones, tablets, laptops,…
Review - Tenda 4G09 AC1200 dual-band Wi-Fi 4G+ LTE router
REVIEW PROMOTION You can't always cable in the Internet wherever…
RECENT WEBINAR Rapid application development platform vendors OutSystems have announced the company’s major event for 2020, NextStep.
GUEST EVENTS: Rapid application development platform vendors OutSystems have announced…
Newly discovered vulnerabilities putting OT networks at risk
GUEST RESEARCH by Claroty: Six critical vulnerabilities have been uncovered…

VENDOR NEWS

After Strong Growth In 2020, Vonex Looks Forward To FY21
PROMOTIONAL NEWS: 2020 has been a stand-out year for Vonex…
Just one click – that’s all it takes to let in cyber crime
VENDOR NEWS by Greg Wyman, Bufferzone Security: Organisations can train…
Debunking Five Common Myths about Cloud-Based Telecom
By Darach Beirne, Vice President of Customer Success at Flowroute,…
Elon Musk looking to use 1/3 manganese in EV batteries … which is great news for EMN
PROMOTIONAL NEWS Elon Musk is pushing the vehicle manufacture industry…
New OT cyber security specialist to protect Australian business interests
SECURITY SOLUTION ANNOUNCEMENT: The founder of a new Australian-based OT…
Enabling Remote Work - VPN Plus Licenses Free Until September 30, 2021
VENDOR NEWS: In response to the ongoing COVID-19 pandemic, many businesses…
Radware survey reveals remote work blind spots
SYDNEY, Sept 16 —The vast majority (83%) of C-level executives…
Netlinkz Remains on Track for $15 million Revenue by Year End
PROMOTIONAL NEWS VIN, for most people it is either the…
Supporting the real value of analytics
VENDOR NEWS: If we’re to rethink data’s potential, we must…
How To Get a Smart TV VPN?
PROMOTIONAL NEWS Threats to your data security are everywhere. With…

Guest Opinion

SolarWinds Database Performance Monitor transforms your DB success from pain to gain
REVIEW PROMOTION The database is the heart of any major…
SolarWinds Service Desk can transform your IT Dept from chaos to calm
Out of all the factors that make an IT team…
Overcoming the challenge of the rising data tide
Effective data management systems are key GUEST OPINION by Kathryn…
Why a government agency needs enterprise search in the modern world
GUEST OPINION by Jamie Atherton, Country Manager ANZ, Hyland: Data…
How secure connectivity can be a winner for Aussie landlords in the coronavirus era
The COVID-19 pandemic has created a buyers’ market for accommodation…

Guest Interviews

Lockdown caused cyber crime spike, says Radware
The lockdown in response to the COVID-19 pandemic has been…
Hyland Australia plans push into government
Content services vendor Hyland is planning a major push into…
Changing lives is a rewarding way to tackle skills shortages, says Iress CEO
GUEST OPINION There are currently more than 70 million displaced…

Guest Reviews

Review - Tenda MW5c AC1200 whole home mesh Wi-Fi system
REVIEW PROMOTION Wi-Fi is wonderful for connecting phones, tablets, laptops,…
Review - Tenda 4G09 AC1200 dual-band Wi-Fi 4G+ LTE router
REVIEW PROMOTION You can't always cable in the Internet wherever…
Review - CAT Video Repair Software
REVIEW PROMOTION No matter how careful we are, and no…
SolarWinds AppOptics Brings Application and Infrastructure Performance to Light
It's imperative in today's complex interconnected world of software and…

Guest Research

Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
COMMISSIONED RESEARCH The devastation caused by the COVID-19 pandemic has…
Vertel reveals the top 10 technologies that will impact workplaces between 2020 and 2025
GUEST RESEARCH: SD-WAN set to be a pillar technology in…
Remotely Exploitable ICS Vulnerabilities on Rise, as Reliance on Remote Access to Industrial Networks Increases During COVID-19
GUEST RESEARCH: New report from Claroty researchers finds latest ICS…
New Research from Rapid7 Finds Australia 14th Most Exposed to Cyber Risks
GUEST RESEARCH: While there has been an average 13% decrease…
DDLS survey reveals a lack of commitment from Australian organisations to cybersecurity training
Research reveals trends and opportunities in the ICT training and…

Guest Research & Case Studies

New OT cyber security specialist to protect Australian business interests
SECURITY SOLUTION ANNOUNCEMENT: The founder of a new Australian-based OT…
CommsChoice SD-WAN helps Aspire Technologies deliver superior network experience and 100% uptime
GUEST RESEARCH Sydney, 14 September 2020: CommsChoice (ASX: CCG) said…
Newly discovered vulnerabilities putting OT networks at risk
GUEST RESEARCH by Claroty: Six critical vulnerabilities have been uncovered…
Australian office workers lack confidence employers have a post-pandemic plan
Electronic signature platform, DocuSign, today launched its newest research, identifying…

Channel News

Gigamon, Nokia claim ‘breakthrough’ network visibility, customer experience solution delivery
Network monitoring provider Gigamon has partnered with Nokia to deliver…
BrainStorm IT, Syspro ink deal for Australian market
Melbourne headquartered enterprise software development company BrainStorm IT has signed…
Amazon to sell Spacetalk in the UK in deal with MGM Wireless
Ecommerce giant Amazon is signed up to sell MGM Wireless’…
RingCentral signs master agent Australian distribution deal with Westcon-Comstor
Enterprise cloud communications provider RingCentral Australia has announced a master…
Avaya, Tradewinds Brokerage ink master agent agreement
Unified communications vendor Avaya and Tradewinds Brokerage have signed a…
MaxContact partners with CommsChannel in Australian market
UK-based cloud contact centre provider MaxContact has expanded its Australian…
Melbourne’s Royal Children’s Hospital selects Spectralink for communications
The Royal Children’s Hospital Melbourne (RCH) has selected purpose-built, enterprise-grade…
Dialog receives monday.com Preferred Partner Accreditation in Australia, New Zealand
STRATEGIC ALLIANCE ANNOUNCEMENT 30 July 2020: Dialog Information Technology, Australia's…
Dicker Data appointed Australian market distributor for Cohesity
ASX-listed IT hardware, software and cloud distributor, Dicker Data has…
NEW APAC PARTNERSHIP FOR RUNECAST & ANATAS
STRATEGIC ALLIANCE ANNOUNCEMENT: ANATAS, an FTS Group company and award-winning…

Comments

Re: iTWire - Assange may escape jail if Democrats win presidential election

Lets hope for a Biden win in November for the worlds sake including Assange's.
Re: iTWire - Telstra's 'targeted launch' of 5G Home Internet

It would be great to have a look at the Telstra plans but they still after 3 years don't list[…]
Re: iTWire - Yes! Vodafone FIRST to increase speed caps for mobile phone plans after full speed allocation used

Optus was declared to be misleading consumers when it marketed its products as "unlimited", now its using the word infinity[…]
Re: iTWire - Apple Watch makes auto call to emergency 000 number after Australian man falls from ladder

Yes, you’re absolutely right. Apple launched it three watches ago with the Apple Watch Series 4, and Garmin presumably longer[…]
Re: iTWire - Apple Watch makes auto call to emergency 000 number after Australian man falls from ladder

My garmin watch has had that feature for ages. A month ago I crashed during a bicycle race and my[…]