Tuesday, 24 September 2019 11:23

Spark says Saturday's rugby streaming issues identified, fixed

Spark says Saturday's rugby streaming issues identified, fixed Courtesy YouTube

New Zealand telco Spark has made some configuration changes to the video stream that comes into the country, after some viewers experienced problems with the live stream of the All Blacks-South Africa match in the Rugby World Cup, the company says.

A company spokesperson said in a statement that the changes were made on Sunday.

However, as a precaution, the matches on Sunday were also simulcast on the TVNZ DUKE channel.

Spark's head of sport Jeff Latch told the website Stuff on Monday that he believed that streaming for the rest of the tournament would proceed without glitches.

"We believe that we're going to deliver the remaining 41 matches perfectly," he was quoted as saying.

On 2 September, Spark said it had changed its plans somewhat before the tournament when it became clear that some areas of the country would encounter difficulties in streaming the content.

New Zealand is the current champion having won the cup in 2015 and also in 2011. An overwhelming percentage of the country follows the sport.

Spark said if customers had any issues with streaming, they would have the opportunity to watch on TVNZ DUKE.

In Australia, streaming service Kayo Sports experienced a few issues on Sunday which were sorted, as iTWire reported.

The RWC ends on 2 November.

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Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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