Tuesday, 05 July 2016 19:32

New workforce platform targets ‘contingent’ workers, contractors

Lightsapp co-founder Jacqueline Custodio Lightsapp co-founder Jacqueline Custodio

Students seeking an internship, professional women returning to work after a period out of it, or semi-retirees wanting to contribute their years of experience to an organisation, are all the target audience for a new workforce employment platform set to be launched after a year in development.

The cloud platform — Lightsapp — is the brainchild of single mum, Jacqueline Custodio, who developed it by drawing on her own experiences as an ICT professional returning to the workforce after maternity leave, and her “struggle” to find flexible work that allowed her to balance family commitments.

Lightsapp is a contingent workforce employment platform for the ICT industry that allows ICT contractors and companies a transparent connection to find an instant match based on skills, availability and location.   

According to Custodio, Lightsapp directly engages employers and contractors, bypassing traditional “outdated recruiting methods”, and “is unique because its mission is to secure and support the contingent worker throughout their entire life cycle”.

Relating her own experiences, Custodio maintains that she found recruiters were being very dismissive of her chances of finding work and they paid little attention to her experience, and her needs presented a “challenge out of the ordinary for them”.

“I felt I was at the mercy of recruiters, and I wanted to take back control and be in charge of my own outcomes. I realised this must be happening to others, not just women, and decided to do something about it.

“Traditional recruiting often doesn't have the interests of either the employer or the contractor at heart, and I really wanted to change that.”

Custodio says a big part of the problem also lies in the significant lag between advertising an ICT position and filling it. “In Australia it takes 45 days to source a contingent worker with a 67% success rate at best.”

She also says organisations can now easily access diverse workforce segments depending on the level of experience and skills required, while challenging outdated recruitment practices by allowing contractors to be in control of their earning potential.

Lightsapp has partnered with Asia Pacific employment screening service, RISQ Group, with its KNOWN verification solution, and Paypartners, a contractor management company offering virtual HR and Payroll services.

According to RISQ Group chief executive, Nick Roberts, “KNOWN is a first-of-its-kind verification system for the new economy and as such is a perfect fit for the positive change that Lightsapp will bring to the employment space”. 

“Trust is essential to this process and KNOWN delivers that trust and makes questions like identity and qualifications truly transparent.”

Vicki Carolan, director of client services at Paypartners, says Lightsapp delivers the “visibility a contractor needs and we provide the support that contractor needs to thrive in their career”.

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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).





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