Tuesday, 05 April 2016 11:02

New unified human resource platform launched by Reffind

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Listed Australian employee experience technology company, Reffind (ASX:RFN) has launched its new unified human resources platform which it says offers organisations a single platform to engage with staff and improve their employee experience.

The new platform bundles the attributes of Reffind’s Employ, Engage and Educate products into one application, and includes the whole range of the company’s product capabilities, including job referrals, mobile surveys, video training, internal communications, as well as the emergency beacon, which it recently added to its portfolio.

Jamie Pride, co-founder and managing director, Reffind, said the company has released the single platform in response to feedback from customers, with many clients using multiple Reffind products together, rather than individually.

Pride said the new platform is designed to better fit customer use habits, and comes with a simpler pricing structure to reflect the added value customers will get from the new product bundle. Instead of paying for multiple products, customers will pay for the one platform.

“We’re excited to offer a single platform that allows employees to consume information from their employers, anywhere anytime on their mobile device. Whether it be for onboarding, training, internal communications, engagement surveys or job referrals the unified platform will make it easier for organisations to deliver and receive relevant employee communications,” Pride said.

“Employee experience is intrinsically linked to customer experience, and good customer experience is essential for companies to maintain a sustainable competitive advantage. The new Reffind platform offers businesses the full spectrum of tools with which to provide great employee experience and, as a result, great customer experience.

“Reffind’s mobile platform lets organisations better engage their workforce by opening direct communications to their employees, facilitating training and onboarding, boosting employee recognition and reward programs, and enabling employee feedback.

“The platform is now far more comprehensive and will better position Reffind in the market. We are leading the way in terms of changing the way employees communicate with their employees and how employees consume company information.”

Reffind says it is adopting a quarterly product release schedule to allow for feedback and to enhance the offering to fit with client needs.

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Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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