Through a partnership with the Victorian Government, NEC is playing a major role in the Box Hill Hospital project with partner company Cisco and ASCOM, SPOK and Wavelink to deliver a full integrated health care solution, including the design, procurement and implementation of the new building’s ICT network, telephone system and data centre.
NEC leads the two stage deployment at the hospital which will be completed over the next one and a half years.
As part of the redevelopment, Box Hill Hospital wanted to improve the interaction clients had with doctors, and to achieve this, it set out to enhance its capabilities with the introduction of a new Business Service Centre, which interfaces with critical functions at the hospital, such as ‘code blue’, patient enquiries and messaging.
The Business Service Centre serves as the central point for staff to report holiday leave, on-call schedules, duress and security incidents. The hospital also wanted to transition modernise messaging, which previously relied on an ageing system for paging.
To enhance internal communications at the hospital, NEC supplied a comprehensive digital display and signage system, including commercial displays, touchscreens and NEC Live digital communications software with embedded signage players.
And, the hospital’s internal digital communications are being driven by NEC Live, with staff updates displayed on NEC commercial displays throughout the new facility, including content around health and safety, directional signage, way finding, emergency messaging as well as integration into administration support with room bookings, queue systems and call centre data.