The company made the announcement at its summit in Melbourne on 1 and 2 April; the event was conducted online due to the ongoing coronavirus pandemic.
In a statement, the company said the newly launched portfolio comprised the right end-to-end products for networking, security, collaboration, cloud or Internet connectivity.
To support this sector, Cisco said it was doubling partner investments and creating faster interaction between partners and small businesses.
“Cisco’s goal is to give small businesses access to the same best in class technology innovation as our enterprise customers, but ensuring it makes sense for their business and also balancing it with simplicity and usability. As our customers focus on navigating through turbulent times, we are here to ensure technology works as hard as they do.”
The new portfolio includes:
- New bundles and offers scaled for small business use cases: Bundled solutions like “Quick Office Setup”, “Secure Guest Wi-Fi”, “Seamless Remote Work Experience”, “Ransomware Protection” and “Safe Business Transactions” will be available.
- New app to eliminate complex and expensive networks: The new Cisco Business Wireless Mobile App can be used to configure and manage networks in any location, all from a smartphone. Both iOS and Android versions are available.
- Secure connectivity via Meraki: New Meraki Wi-Fi 6 Access points combine the high speed and high density capabilities of Wi-Fi 6 with the cloud-managed Meraki portfolio.
- Meraki Cloud-managed Smart Cameras: These devices can deliver business insights on foot traffic, identify which displays are attracting attention and also track parking utilisation. The cameras include high-quality video, wireless connectivity, on-appliance storage and built-in advanced analytics.
The company said it was able to respond and support small businesses faster with its new Virtual Demand Centre. For example, it was now easier to schedule an appointment or arrange a call back from an expert; the VDC would connect customers to a partner in less than three hours, in 24 languages globally.