Inecom says the double-digit growth reflects the demand for its cloud ERP services over the COVID-19 period.
Cloud Factory provides hosted cloud solutions across major ERP platforms including SAP Business One, MYOB Advanced and Microsoft Dynamics 365 with a focus on Azure and Power Apps. Its clients include ASX-listed e-commerce brands such as Kogan (KGN) and Temple & Webster (TPW) sporting bodies, charities, manufacturing, and distribution sector.
Cloud Factory director Simon Bishop says that the name change represents the company’s maturity and a 10-year growth path in cloud deployment. According to Bishop, Cloud Factory supports more than three thousand users with a backdrop of ever-increasing client demand to deliver Digital Acceleration for Cloud First policies.
“We were going hard and fast with on-boarding cloud solutions when the pandemic hit—but paradoxically our growth spiked,” Bishop claims. “To deliver, we put even more resources and energy into deploying collaboration tools to support our projects and the additional Solution Specialists required for our growing client base.”
Bishop says Microsoft Teams has become the de facto connection for Cloud Factory’s project management and a single reference point for clients, who in turn are now deploying Teams for their own management and internal communications.
“We believe the approach to projects has forever been changed by COVID and that in a post-pandemic world, our clients will demand ever more innovation across their business systems. Every touchpoint will demand automation and collaboration capability," Bishop notes.
Cloud Factory managing director Ross Gilchrist observed that clients were typically requesting help to build out these capabilities and provide critical support for their digital transformation projects.
When the company was established in 2010, Gilchrist says they already had extensive experience.
“Our aim back then was purely to address the complexity and cost of on-premises servers, and the positive feedback from our customers was immediate,” Gilchrist says. “Within a short time, they had freed themselves from capital license fees for operating systems and databases and the inevitable three-to-five-year repeatable costs for infrastructure upgrades and testing environments. The icing on the cake was our ability to provide a 24x7 service and device agnostic access capability."
In 2015, Inecom was doing well with its partnerships. "We believe Cloud Factory represents the most capable cloud solution and cloud infrastructure offerings in the market that serves from one to five hundred users,” Gilchrist claims.
Dynamics 365 practice director Wendy Jansz says Cloud Factory valued transparency and a tailored approach to each client project.
“In each case we deliver transparent consulting and advice to drive the individuality of each project and this approach starts with passion for our solution sales methodology,” she says.
Bishop describes the company as a factory for cloud solutions. “We build and deliver reusable setup, configuration and process for going live with our clients’ valued and important projects across multi-cloud/hybrid infrastructure that we now operate within."
Bishop concludes: “In times of feast or famine, companies now demand a rapid transition of platforms to suit evolving needs. Cloud Factory is first and foremost a consulting team with deep experience—our clients depend on us to drive the solution selection, implementation and critical support for their business."