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Wednesday, 20 March 2019 11:43

Woolworths to deploy Tableau solution

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Woolworths to deploy Tableau solution Image courtesy of Stuart Miles at FreeDigitalPhotos.net

Australian supermarket and retail chain Woolworths is set to deploy a data reporting and visual analytics solution from Tableau Software.

Under the agreement, the Woolworths Group will roll out a staged deployment of Tableau in the coming months across multiple businesses covering functions including merchandising, finance, supply chain, store operations and people operations.

Nigel Mendonca, head of Tableau ANZ, said, “Retailers worldwide are transforming themselves to thrive in the omni-channel marketplace. We're delighted to partner with Woolworths to fuel their innovation agenda through modern business intelligence for the benefit of its customers.”

Woolworths’ decision to partner with Tableau is part of the group’s ongoing focus on insight-driven decision-making.

Tableau says it was selected due to the solution’s connectivity with “existing systems, agility and user-friendliness”.

Doug Frank, Woolworths Group general manager of data & analytics, said, “Customer expectations are always rising in retail and we need to work smart to keep up with them.  The key advantage of Tableau is speed and ease for our team.

“It will allow team members across the business to analyse, understand and act on customer insights incredibly quickly.  We see this type of capability as key to delivering what our customers want and expect of us into the future.”

Tableau says the agreement will enable Woolworths’ employees across Australia to analyse data for fast, real-time decision-making.


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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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