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Wednesday, 08 May 2019 11:27

Optus partners with Ramsay Health on patient digital network services Featured

Optus partners with Ramsay Health on patient digital network services Image Stuart Miles at

Optus Business has sealed a multi-year partnership for digital network and telecommunications services with private hospital group, Ramsay Health Care.

Under the agreement, Optus will provide voice and data services for Ramsay’s facilities across Australia, serving over one million patients and 30,000 employees.

Optus says the strong communications platform will secure a range of benefits and enable healthcare professionals to provide a “seamless experience that meets patients’ current and future needs”.

And, the telco says Ramsay will also benefit from the Optus network which will deliver “high-speed data services, smooth network migration transitions and enhanced, accurate billing systems”.

Simon Vatcher, managing director, Optus Business, said: “We’re delighted to partner with Ramsay Health Care to bring innovative and reliable solutions that will enhance the experience of millions of patients and staff.

“Providing exceptional customer service is something both Optus and Ramsay are passionate about and is at the centre of this collaboration.

“Technology, connectivity and digitisation is transforming the way we all access healthcare and we look forward to working with Ramsay to advance their critical services and future business growth.”

Ramsay chief information officer John Sutherland said the agreement would provide critical connectivity for key areas.

“Enhancing doctors’ connectedness, patient experience and hospital performance will result in a better delivery of health services.

“Our partnership with Optus can help us manage today’s risks, and capture tomorrow’s opportunities as we continue to evolve our operations to deliver the best patient outcomes.”

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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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