Located on the East Coast of the North Island of New Zealand, Hawke’s Bay is home to more than 160,000 people and works with the local community to protect and manage the region’s rivers, lakes, soil, air, coastline and biodiversity which includes eight major river systems and 350 kilometres of coastline.
The council is leveraging the Nintex Process Platform’s capabilities for process mapping, management and automation.
“We use Nintex Promapp to help us do things once and do them right,” says Olivia Giraud-Burrell, Business Analyst at HBRC.
“We train our staff to use Nintex Promapp not only to read through processes, but to also provide feedback. With Nintex Promapp, we can all contribute to process excellence.”
HBRC’s business transformation team began leveraging Nintex Workflows, Nintex Forms, and Nintex Mobile in 2013 to improve the way data collected in the field is recorded and submitted to scientists in the lab.
Previously, HBRC resource technicians would collect samples and record field data on paper forms which would then be manually entered into their internal system at the lab and re-checked for accuracy, but the process was time-consuming and risked data accuracy as weather and exposure often damaged the forms.
Nintex says that by using Workflows and Forms, HBRC created an automated mobile solution that eliminated the need for double data entry, allowing its scientists in the field to submit data electronically via a Nintex Mobile app on a mobile device - and saving HBRC more than 200 hours in the five-month testing period alone.
“I’ve challenged my staff to constantly innovate in their work, to push boundaries, and Nintex has been really key to that,” says Iain Maxwell, Group Manager, Integrated Catchment Management at HBRC. “We have become reliant on Nintex to support us and the ability for staff to digitally capture information from the field and bring it back into the business. It’s essential for us now.”