Victoria Police have now begun to deploy its new Motorola Solutions mobility service to 10,000 officers in a managed services contract worth $50 million. The contract is for a minimum of five years with the potential to extend to 11 years.
The new mobility service is designed to increase situational awareness, safety and productivity on the front line for VicPol officers, and is initially being delivered to 59 transit police and Protective Services Officers in the outer-Melbourne area of Werribee.
Motorola Solutions, which acquired Gridstone last year, says its complete, end-to-end managed service will enable Victoria Police members to focus on core policing activities rather than managing the technology.
The deployment of the technology includes 24x7 monitoring and device management as well as device support, repair and replacement services and Motorola says the solution will ultimately help officers to save time by reducing manual administration tasks, freeing them up to spend more time policing in local communities.
Motorola Solutions vice-president and managing director Steve Crutchfield said the service met the specific needs of Victoria Police and supported its plans for future innovation.
“Frontline officers will gain access to data when and where they need it most, helping them to manage their essential daily tasks with increased efficiency and safety,” Crutchfield said.
“The mobile application delivers critical information to officers for improved decision-making. For example, it can alert officers about potentially dangerous suspects. Eventually, the application will free up officers’ time, enabling them to complete administrative tasks in the field instead of back at the station.”
According to Crutchfield the mobility service also lays a foundation for Victoria Police to add improved functionality and innovation over time.
“In today’s world, emergency services are dealing with more complex threats and higher community expectations.
“Technology innovation can help to address these challenges and bring transformational benefits to public safety.”