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Thursday, 02 November 2017 11:12

Motorola starts mobility service deployment with $50 million Victoria Police contract


Thousands of police officers in Victoria are being equipped with iPad minis and iPhones with a mobile app from the Motorola-owned app developer Gridstone.

Victoria Police have now begun to deploy its new Motorola Solutions mobility service to 10,000 officers in a managed services contract worth $50 million. The contract is for a minimum of five years with the potential to extend to 11 years.

The new mobility service is designed to increase situational awareness, safety and productivity on the front line for VicPol officers, and is initially being delivered to 59 transit police and Protective Services Officers in the outer-Melbourne area of Werribee.

Motorola Solutions, which acquired Gridstone last year, says its complete, end-to-end managed service will enable Victoria Police members to focus on core policing activities rather than managing the technology.

Motorola says the mobile app will give the police personnel a technological edge in their daily work to protect community safety.

The deployment of the technology includes 24x7 monitoring and device management as well as device support, repair and replacement services and Motorola says the solution will ultimately help officers to save time by reducing manual administration tasks, freeing them up to spend more time policing in local communities.

Motorola Solutions vice-president and managing director Steve Crutchfield said the service met the specific needs of Victoria Police and supported its plans for future innovation.

“Frontline officers will gain access to data when and where they need it most, helping them to manage their essential daily tasks with increased efficiency and safety,” Crutchfield said.

“The mobile application delivers critical information to officers for improved decision-making. For example, it can alert officers about potentially dangerous suspects. Eventually, the application will free up officers’ time, enabling them to complete administrative tasks in the field instead of back at the station.”

According to Crutchfield the mobility service also lays a foundation for Victoria Police to add improved functionality and innovation over time.

“In today’s world, emergency services are dealing with more complex threats and higher community expectations.

“Technology innovation can help to address these challenges and bring transformational benefits to public safety.”

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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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